At a Glance
- Tasks: Serve customers, manage stock, and provide top-notch service in a vibrant retail environment.
- Company: Join M&S Simply Food, transforming the UK's rest stop experience with high-quality food.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, weekly pay, and enhanced benefits.
- Other info: Check transport access before applying, as some locations may have limited public transport.
- Why this job: Be part of an enthusiastic team, gain valuable skills, and enjoy fantastic development opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
£12.25 per hour - 14 Hours per week
Address: Stirling Services, M80/M9 Junction 9, Pirnhall, Stirling FK7 8EU
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to be part of our amazing team, delivering M&S Simply Food’s handy range of high-quality food and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Retail Assistants:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Retail Assistant:
- Serving customers in a timely manner
- Receiving deliveries and stock replenishment
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and handling cash
- Maintaining standards around product quality and cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
Where our customer’s journey pauses, yours just begins.
Apply today
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme equivalent to 1 week\'s salary based on average hours worked (define period)
INDLP
Want to know what it\'s like to work for us? Find out from our colleague Terri
#J-18808-LjbffrRetail Assistant - M&S Simply Food M&S Simply Food · Stirling employer: Moto
At M&S Simply Food in Stirling, we pride ourselves on being an excellent employer that values enthusiasm and a positive attitude over prior experience. Our supportive work culture offers fantastic benefits such as a generous colleague discount, an annual bonus scheme, and opportunities for personal development through funded qualifications, making it an ideal place for those seeking meaningful employment in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - M&S Simply Food M&S Simply Food · Stirling
✨Tip Number 1
Show your enthusiasm! When you apply for the Retail Assistant position, make sure to convey your excitement about working in a customer-focused environment. M&S Simply Food values enthusiastic team members, so let your passion shine through during any interactions.
✨Tip Number 2
Familiarise yourself with M&S Simply Food's product range. Knowing their offerings can help you engage better with customers and demonstrate your commitment to providing exceptional service. This knowledge will set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your availability and flexibility. Since this role is at a motorway services area, being open to various shifts can make you a more attractive candidate. Highlighting your willingness to adapt to the needs of the business can work in your favour.
✨Tip Number 4
Think about how you can contribute to a positive team atmosphere. M&S Simply Food is looking for team players, so be ready to share examples of how you've worked well with others in the past, even if it's from different experiences outside retail.
We think you need these skills to ace Retail Assistant - M&S Simply Food M&S Simply Food · Stirling
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand what M&S Simply Food is looking for in a Retail Assistant. Focus on the key responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV:Make sure your CV highlights any relevant experience, even if it's not directly in retail. Emphasise your customer service skills, teamwork, and any other transferable skills that align with the role.
Craft a Strong Cover Letter:Write a cover letter that reflects your enthusiasm for the position. Mention why you want to work at M&S Simply Food and how you can contribute to their team. Keep it concise and engaging.
Proofread Your Application:Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer service roles.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since M&S Simply Food is looking for enthusiastic individuals, make sure to express your excitement about the role. Share why you want to be part of their team and how you can contribute to delivering exceptional customer service.
✨Prepare for Customer Scenarios
Even if you don't have prior experience, think about how you would handle common customer service situations. Be ready to discuss how you would approach serving customers, handling enquiries, or dealing with difficult situations.
✨Highlight Your Team Spirit
M&S Simply Food values teamwork, so be prepared to talk about your experiences working in a team. Share examples of how you've collaborated with others to achieve a common goal, even if it's from a different context.
✨Ask Questions
At the end of the interview, don’t hesitate to ask questions about the role or the company culture. This shows your interest and helps you determine if it’s the right fit for you. Consider asking about training opportunities or what a typical day looks like.
