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- Tasks: Lead a team to deliver KFC's famous chicken and exceptional service.
- Company: Join KFC, a global brand transforming the UK's rest stop experience.
- Benefits: Enjoy an annual bonus, up to 60% discounts, and enhanced benefits.
- Why this job: Shape a winning culture while developing your career in a fun environment.
- Qualifications: Experience in managing teams and achieving financial targets is essential.
- Other info: This role is internally known as Department Manager.
The predicted salary is between 36000 - 50400 £ per year.
£36,000 per annum - 40 hours per week
Address: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LB
As a Restaurant Manager, you will understand that it is all about people; it's where we look to create a memorable customer experience. We'll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve.
As a Restaurant Manager, you'll lead your team in delivering KFC's world-famous fried chicken and exceptional customer service as we transform the UK's rest stop experience.
What you will get in return as a Restaurant Manager:
- Annual bonus up to £7,400pa
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager
What you will be doing as a Restaurant Manager:
- Ensure that the KFC unit achieves, as a minimum, the financial targets agreed budget and P&L
- Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
- Adhering to and ensuring delivery of brand standards
- Overall responsibility for driving consistent high quality customer service and sales
- Lead shifts including opening and closing the unit
What Skills & Knowledge you'll need:
- A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
- Previous experience working to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
- An ability to build strong and positive relationships with stakeholders
- Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning
- An ability to remain calm under pressure in a pressurised environment
You may be an assistant general manager or deputy manager who is aspiring to grow their career into management, or you may be a restaurant manager, general manager or store manager looking for that next challenge. We want to hear from you!
Where our customer's journey pauses, yours just begins. Ready to start your journey with us, Apply today!
*Please note internally this role is called Department Manager*
Annual bonus of up to 20%, final value subject to location and performance
Restaurant Manager - KFC employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager - KFC
✨Tip Number 1
Familiarise yourself with KFC's brand values and customer service standards. Understanding what makes KFC unique will help you demonstrate your alignment with their culture during interviews.
✨Tip Number 2
Network with current or former KFC employees to gain insights into the company culture and expectations for a Restaurant Manager. This can provide you with valuable information that can set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've successfully managed teams in high-pressure environments. Highlighting your leadership skills and ability to motivate staff will resonate well with the hiring team.
✨Tip Number 4
Research the Leigh Delamere Services location and its customer demographics. Tailoring your approach to the specific needs of that site can show your commitment and understanding of the role.
We think you need these skills to ace Restaurant Manager - KFC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, working with budgets, and delivering exceptional customer service. Use specific examples that demonstrate your leadership skills and ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the restaurant industry and your understanding of KFC's brand values. Mention how your previous experiences align with the responsibilities of a Restaurant Manager and how you can contribute to creating a memorable customer experience.
Showcase Your Achievements: When detailing your work history, focus on quantifiable achievements such as improving sales, reducing costs, or enhancing team performance. This will help demonstrate your capability to meet the financial targets outlined in the job description.
Prepare for Potential Questions: Anticipate questions related to team management, conflict resolution, and customer service scenarios. Prepare examples from your past experiences that showcase your problem-solving skills and ability to remain calm under pressure.
How to prepare for a job interview at Moto
✨Show Your People Skills
As a Restaurant Manager, it's crucial to demonstrate your ability to connect with people. Share examples of how you've built strong relationships with your team and customers in previous roles.
✨Know Your Numbers
Be prepared to discuss your experience with budgets, P&L, and cost-saving initiatives. Highlight specific instances where you successfully managed financial targets in a high-volume environment.
✨Emphasise Team Development
Talk about your approach to mentoring and training staff. Provide examples of how you've motivated your team and helped them grow both personally and professionally.
✨Stay Calm Under Pressure
The restaurant industry can be hectic, so it's important to convey your ability to remain composed in stressful situations. Share stories that illustrate how you've effectively managed challenges in a fast-paced environment.
