At a Glance
- Tasks: Serve delicious Greggs food and provide top-notch customer service during night shifts.
- Company: Join the award-winning moto team at BP Greggs.
- Benefits: Enjoy weekly pay, up to 60% discount, and festive bonus pay.
- Other info: Flexible hours and fantastic development opportunities await you!
- Why this job: Be part of a dynamic team transforming the UK's rest stop experience.
- Qualifications: Looking for adaptable, friendly individuals ready to thrive in fast-paced environments.
The predicted salary is between 11 - 17 £ per hour.
Shifts: 10pm to 6am, mixture of weekday and weekend nights required - 7/14hrs per week
Address: Medway Services, M2 between Junction 4 and 5, Rainham, Gillingham ME8 8PQ
Are you ready to be our next BP Greggs Team Member? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, serving BP's premium quality fuels and delivering Greggs much loved sausage rolls, baked goods and exceptional customer service as we transform the UK's rest stop experience.
What we offer our Team Members:
- Up to 1 week's discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Team Member:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of hot food, baked goods and beverages throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace, store and forecourt is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025. We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Nights Team Member in Rainham employer: Moto
At moto, we pride ourselves on being an exceptional employer, offering our Nights Team Members a vibrant work culture that values teamwork, diversity, and personal growth. With competitive pay, generous discounts, and enhanced benefits, including sick pay and family-friendly policies, we ensure our employees feel valued and supported. Located at Medway Services, our team enjoys flexible working arrangements and fantastic development opportunities, making it a rewarding place to build a career while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Team Member in Rainham
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Moto and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Moto and let us see your personality shine through!
We think you need these skills to ace Nights Team Member in Rainham
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Moto.
Get Familiar with Our Brand:Before applying, take some time to learn about Moto and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Moto
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Moto.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Moto will surely appreciate.
