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- Tasks: Join our team to deliver quality food and exceptional customer service.
- Company: M&S Simply Food at moto, transforming the UK’s rest stop experience.
- Benefits: Earn £12.40 per hour, enjoy discounts, bonuses, and flexible hours.
- Why this job: Be part of a friendly team and create memorable experiences for customers.
- Qualifications: Looking for adaptable, self-motivated individuals ready for a dynamic environment.
- Other info: Recognised as one of the Best Places to Work in 2024 and 2025.
The predicted salary is between 12 - 16 £ per hour.
Retail Assistant - £12.40 per hour
Shifts: 7 Hours per week, shifts 6am - 2pm/2pm - 10pm
Address: Trowell Services, M1 between Junction 25 and 26, Trowell, Nottingham, NG9 3PL
Are you ready to be our next M&S Simply Food Retail Assistant? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering M&S Simply Food’s handy range of quality food items and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friendly benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers:
- Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
Retail Assistant - M&S Simply Food M&S Simply Food · Trowell in Nottingham employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S Simply Food M&S Simply Food · Trowell in Nottingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S Simply Food and moto. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with us!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent the M&S Simply Food brand with pride.
✨Tip Number 4
Apply through our website! We want to make it as easy as possible for you to join our awesome team. Head over to our careers page and submit your application directly. It’s the best way to ensure we see your enthusiasm and skills right away!
We think you need these skills to ace Retail Assistant - M&S Simply Food M&S Simply Food · Trowell in Nottingham
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring a friendly vibe to our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. If you've worked in fast-paced environments or have a knack for teamwork, shout about it! We love seeing how you fit into our M&S Simply Food family.
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share your unique experiences and what makes you, well, you! We’re looking for real individuals to join us.
Apply Through Our Website: For the best chance of joining our awesome team, make sure to apply directly through our website. It’s super easy and ensures your application gets to us without any hiccups!
How to prepare for a job interview at Moto
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Retail Assistant at M&S Simply Food entails. Familiarise yourself with their products and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Retail Assistant, you'll be interacting with customers all day. Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved issues or made someone's day better—these stories will highlight your friendly and enthusiastic nature.
✨Demonstrate Adaptability
This role requires someone who can thrive in both busy and quieter moments. Be ready to discuss how you've successfully managed changing environments or unexpected challenges in previous jobs. Highlighting your adaptability will show that you're the dynamic individual they’re looking for.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you determine if the company culture aligns with your values.
