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- Tasks: Serve customers, manage stock, and maintain cleanliness during night shifts.
- Company: Join WHSmith at Moto, transforming UK rest stops with travel essentials.
- Benefits: Enjoy up to 60% discounts, weekly pay, and an annual bonus scheme.
- Why this job: Be part of a dynamic team with great development opportunities and a fun work culture.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Shifts are Tuesday and Wednesday nights, plus some weekends; check transport access before applying.
£14.35 including shift premium
Part Time – 14 hours a week (Nights Only)
11pm – 7am Tuesday & Wednesday and some weekends
Address: Hilton Park Services, M6 between Junction 10A and 11, Essington, Wolverhampton, WV11 2AT
Join usat Moto! We’re just looking for enthusiastic people to be part of our amazing team, delivering WHSmith’s handy range travel essentials and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Retail Assistants:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Retail Assistant:
- Serving customers in a timely manner
- Receiving deliveries and stock replenishment
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and handling cash
- Maintaining standards around product quality and cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
Where our customer’s journey pauses, yours just begins.
Apply today
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Nights Retail Assistant - WHSmith WHSmith · Hilton Park employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Retail Assistant - WHSmith WHSmith · Hilton Park
✨Tip Number 1
Familiarise yourself with WHSmith's product range and services. Knowing what they offer will help you engage with customers more effectively and show your enthusiasm for the role.
✨Tip Number 2
Since this is a night shift position, make sure to highlight any previous experience you have working during unconventional hours. This can demonstrate your adaptability and reliability.
✨Tip Number 3
Prepare to discuss your customer service skills in detail. Think of specific examples where you've gone above and beyond to assist customers, as this is crucial for the role.
✨Tip Number 4
Check your transport options to ensure you can reliably get to Hilton Park Services at the required hours. Being able to demonstrate your commitment to punctuality can set you apart from other candidates.
We think you need these skills to ace Nights Retail Assistant - WHSmith WHSmith · Hilton Park
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what WHSmith is looking for in a Nights Retail Assistant. Pay attention to the specific duties and skills mentioned, as this will help you tailor your application.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role. Emphasise any previous customer service or retail experience, even if it was in a different context, and showcase your ability to work night shifts.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the position and the company. Mention why you want to work at WHSmith specifically and how you can contribute to their team. Be sure to include examples of your customer service skills.
Proofread Your Application: Before submitting your application, take the time to proofread all documents. Check for spelling and grammatical errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since WHSmith is looking for enthusiastic people, make sure to express your excitement about the role. Share why you want to work in a retail environment and how you enjoy helping customers.
✨Highlight Customer Service Skills
Even if you don't have direct experience, think of examples from previous jobs or situations where you've provided excellent service. This could be anything from helping a friend to solve a problem to volunteering.
✨Be Prepared for Shift Work
As this role involves night shifts, be ready to discuss your availability and how you manage working late hours. Mention any previous experience with shift work if applicable.
✨Research the Company
Familiarise yourself with WHSmith and Moto's values and services. Being able to discuss their offerings and how you can contribute will show that you're genuinely interested in the position.