At a Glance
- Tasks: Serve customers, manage stock, and maintain cleanliness during night shifts.
- Company: Join WHSmith at Moto, transforming UK rest stops with travel essentials.
- Benefits: Enjoy up to 60% discounts, weekly pay, and an annual bonus scheme.
- Other info: Shifts are Tuesday and Wednesday nights, plus some weekends; check transport access before applying.
- Why this job: Be part of a dynamic team with great development opportunities and a fun work culture.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
£14.35 including shift premium
Part Time - 14 hours a week (Nights Only)
11pm - 7am Tuesday & Wednesday and some weekends
Address: Hilton Park Services, M6 between Junction 10A and 11, Essington, Wolverhampton, WV11 2AT
Join usat Moto! We’re just looking for enthusiastic people to be part of our amazing team, delivering WHSmith’s handy range travel essentials and exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Retail Assistants:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Retail Assistant:
- Serving customers in a timely manner
- Receiving deliveries and stock replenishment
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and handling cash
- Maintaining standards around product quality and cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include team member, retail assistant, general or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme equivalent to 1 week\'s salary based on average hours worked (define period)
Where our customer’s journey pauses, yours just begins.
Apply today
INDLP
Nights Retail Assistant - WHSmith WHSmith · Hilton Park in Wolverhampton employer: Moto
At WHSmith, located at Hilton Park Services, we pride ourselves on being an excellent employer that values our team members and their growth. With competitive pay, generous discounts, and a supportive work culture, we offer fantastic development opportunities and a chance to be part of a dynamic team dedicated to enhancing the travel experience for our customers. Join us and enjoy the benefits of working in a vibrant environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Retail Assistant - WHSmith WHSmith · Hilton Park in Wolverhampton
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including Moto, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Nights Retail Assistant - WHSmith WHSmith · Hilton Park in Wolverhampton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like Moto that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at Moto will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about Moto and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at Moto
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at Moto, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at Moto!
