At a Glance
- Tasks: Serve customers, manage stock, and provide exceptional service in a dynamic retail environment.
- Company: Join WHSmith, transforming the UK’s rest stop experience with an amazing team.
- Benefits: Earn £14.40 per hour, enjoy discounts, bonuses, and enhanced benefits.
- Other info: Flexible hours, weekly pay, and fantastic development opportunities await you!
- Why this job: Perfect for enthusiastic individuals looking to kickstart their career in retail.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
Retail Assistant - £14.83 per hour includes nightshift premium
*Please note this is a 9 month Fixed Term Contract
Shifts: 2 nights per week, 11pm - 7am
Address: Swansea Services, M4 Junction 47, Penllergaer, Swansea SA4 9GT
Are you ready to be our next WHSmith Retail Assistant?
Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering WHSmith’s handy range travel essentials and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient mannerDelivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Maintaining supervision of our adult gaming areas
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Disclaimers:
- Hourly rates of pay may differ for under 18's
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
INDLP
Nights Retail Assistant - WHSmith WHSmith · Swansea employer: Moto
WHSmith is an excellent employer for those seeking a rewarding role as a Nights Retail Assistant in Swansea, offering competitive pay of £14.40 per hour along with a generous annual bonus scheme and substantial discounts on popular brands. Our supportive work culture prioritises employee development, providing opportunities for funded qualifications and weekly pay, all while being part of a dynamic team dedicated to enhancing the travel experience for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Retail Assistant - WHSmith WHSmith · Swansea
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their amazing crew.
✨Tip Number 2
Practice your customer service skills! Even if you don’t have loads of experience, think about times when you’ve helped someone out or provided great service. Be ready to share those stories during your chat with them.
✨Tip Number 3
Dress smartly for your interview! First impressions matter, so make sure you look presentable. It shows that you care about the opportunity and are ready to represent WHSmith well.
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, it shows you’re tech-savvy and ready to embrace the digital age of job hunting!
We think you need these skills to ace Nights Retail Assistant - WHSmith WHSmith · Swansea
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you tick.
Tailor Your Application:Make sure to tweak your application to match what we’re looking for. Highlight any relevant experience or skills, even if it’s from a different field. We love seeing how your background can bring something unique to our team!
Keep It Clear and Concise:We appreciate a straightforward application. Stick to the point and avoid fluff. Use clear language and make sure your key points stand out – we want to get to know you quickly!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it’s super simple to navigate!
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
WHSmith is looking for enthusiastic people, so make sure to express your excitement about the role during the interview. Share why you want to be part of their team and how you can contribute to transforming the UK’s rest stop experience.
✨Highlight Transferable Skills
Even if you don’t have direct retail or customer service experience, think about skills from other jobs that could apply. For example, if you've worked in a team or handled cash before, mention these experiences to show you can adapt quickly.
✨Prepare for Common Questions
Anticipate questions like 'How would you handle a difficult customer?' or 'What does good customer service mean to you?'. Practising your answers will help you feel more confident and articulate during the interview.
✨Know the Company
Do a bit of research on WHSmith and their values. Understanding their mission to deliver exceptional customer service will help you align your answers with what they’re looking for, making you a more appealing candidate.
