Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Retail Assistant, serving customers and maintaining stock.
- Company: WHSmith is transforming the UK’s rest stop experience with travel essentials.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits.
- Why this job: Be part of an amazing team and develop your skills in a fun environment.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Check transport access before applying, as some sites have limited public transport.
Retail Assistant – £14.40 per hour includes nightshift premium
Shifts: 10pm – 7am, 16 Hours per week
Address: Cardiff Services, M4 Junction 33, Pontyclun CF72 8SA
Are you ready to be our next WHSmith Retail Assistant?
Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering WHSmith’s handy range travel essentials and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Maintaining supervision of our adult gaming areas
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers:
- Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
INDLP
#J-18808-Ljbffr
Nights Retail Assistant - WHSmith WHSmith · Cardiff employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Retail Assistant - WHSmith WHSmith · Cardiff
✨Tip Number 1
Familiarise yourself with WHSmith's product range and services. Knowing what they offer will help you engage with customers effectively and show your enthusiasm for the role during any interviews.
✨Tip Number 2
Highlight your flexibility and willingness to work night shifts. Since this position is specifically for nights, demonstrating your readiness to adapt to this schedule can set you apart from other candidates.
✨Tip Number 3
Research the location of the Cardiff Services at M4 Junction 33. Being knowledgeable about the area and how to get there will show your commitment and ensure you can reliably attend your shifts.
✨Tip Number 4
Prepare to discuss your customer service philosophy. Even if you lack direct experience, think about times you've helped others or provided excellent service in different contexts, as this can demonstrate your potential in the role.
We think you need these skills to ace Nights Retail Assistant - WHSmith WHSmith · Cardiff
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what WHSmith is looking for in a Nights Retail Assistant. Focus on the key responsibilities and skills mentioned, such as customer service and stock management.
Tailor Your CV: Make sure your CV highlights any relevant experience or skills that align with the role. Even if you don't have direct retail experience, emphasise your enthusiasm and willingness to learn, as WHSmith values these traits.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your eagerness to join the WHSmith team. Mention why you are interested in this specific role and how you can contribute to their mission of enhancing the travel experience.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important in a customer-facing role.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since WHSmith is looking for enthusiastic individuals, make sure to express your excitement about the role. Share why you want to be part of their team and how you can contribute to enhancing the customer experience.
✨Highlight Your Flexibility
As this position involves night shifts, it's important to demonstrate your flexibility and willingness to work during these hours. Be prepared to discuss your availability and any previous experience with shift work.
✨Emphasise Teamwork Skills
WHSmith values teamwork, so be ready to provide examples of how you've successfully worked in a team environment. Discuss how you can collaborate with colleagues to ensure smooth operations and excellent customer service.
✨Prepare for Customer Service Scenarios
Even though WHSmith will train you, it's beneficial to think about common customer service scenarios. Prepare to discuss how you would handle various situations, such as dealing with difficult customers or managing stock levels during busy periods.
