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- Tasks: Serve delicious coffee and food while providing top-notch customer service.
- Company: Join Costa Coffee, the UK's favourite coffee shop, transforming rest stop experiences.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: Perfect for enthusiastic individuals seeking a fun, supportive work environment with great development opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
£14.35 per hour includes nightshift premium
Friday – Monday 11pm-7am
Address: M5 Junction 30 Sandygate, Exeter, Devon, EX2 7HF
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Baristas:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Barista:
- Producing coffees, teas, frappes and more, as well as serving food to brand standards
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant or a café worker, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
Where our customer’s journey pauses, yours just begins.
Apply today
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
INDLP
Want to know what it\’s like to work for us? Find out from our colleague Fabiana
#J-18808-Ljbffr
Nights Barista - Costa Costa · Exeter employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Barista - Costa Costa · Exeter
✨Tip Number 1
Familiarise yourself with Costa Coffee's menu and offerings. Knowing the different types of coffee, tea, and specialty beverages will not only impress during your interview but also show your enthusiasm for the role.
✨Tip Number 2
Highlight your customer service skills in conversations. Even if you don't have direct experience, think about times you've provided excellent service in other roles or situations, as this is key for a Barista position.
✨Tip Number 3
Be prepared to discuss your availability, especially since this role involves night shifts. Showing flexibility and a willingness to work during those hours can set you apart from other candidates.
✨Tip Number 4
Research Costa Coffee's values and mission. Understanding their commitment to customer service and quality will help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace Nights Barista - Costa Costa · Exeter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa is looking for in a Nights Barista. Focus on the key responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality. Emphasise your customer service skills and any roles where you've worked in a team or handled cash.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Costa and how you can contribute to their mission of delivering exceptional customer service.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Costa is looking for enthusiastic individuals, so make sure to express your passion for coffee and customer service during the interview. Share why you want to work in a coffee shop and how you enjoy interacting with people.
✨Highlight Your Flexibility
Since this role involves night shifts from Friday to Monday, emphasise your availability and willingness to work these hours. Mention any previous experience with flexible working hours, even if it's not in hospitality.
✨Demonstrate Team Spirit
Working as a Barista means being part of a team. Be prepared to discuss examples of how you've worked well with others in the past, whether in a job or a group project. This will show that you're ready to contribute positively to the team environment.
✨Ask Questions
Prepare a few questions to ask at the end of the interview. This could be about training opportunities, the team culture, or what a typical day looks like. It shows your interest in the role and helps you determine if it's the right fit for you.
