At a Glance
- Tasks: Serve delicious coffee and food while providing top-notch customer service.
- Company: Join Costa Coffee, the UK's favourite coffee shop, transforming rest stop experiences.
- Benefits: Enjoy up to £440 bonus, 60% discounts, weekly pay, and enhanced benefits.
- Why this job: Perfect for enthusiastic individuals; we provide all the training you need!
- Qualifications: No experience required, just a passion for great coffee and customer service.
- Other info: Check transport access before applying; this role is also known as Customer Service Assistant.
£14.40 per hour includes nightshift premium
2 Nights per week
Address: Wetherby Services, A1(M) Junction 46, Wetherby LS22 5GT
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Baristas:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Barista:
- Producing coffees, teas, frappes and more, as well as serving food to brand standards
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Apply today
*Please note internally this role is called Customer Service Assistant.
Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
Want to know what it\’s like to work for us? Find out from our colleague Fabiana
Where our customer’s journey pauses, yours just begins.
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Nights Barista - Costa Costa · Wetherby employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Barista - Costa Costa · Wetherby
✨Tip Number 1
Show your enthusiasm for coffee and customer service during any interactions. Whether it's in a casual conversation or during an interview, expressing genuine interest can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with Costa Coffee's menu and offerings. Being knowledgeable about their products will not only impress during discussions but also demonstrate your commitment to the role.
✨Tip Number 3
Highlight any previous experience in fast-paced environments, even if it's not directly related to hospitality. This shows that you can handle busy shifts and maintain a positive attitude under pressure.
✨Tip Number 4
Be prepared to discuss your availability, especially since this is a night shift position. Showing flexibility and a willingness to work during those hours can make you a more attractive candidate.
We think you need these skills to ace Nights Barista - Costa Costa · Wetherby
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa is looking for in a Nights Barista. Focus on the key responsibilities and the qualities they value, such as enthusiasm and a willingness to learn.
Tailor Your CV: Highlight any relevant experience or skills that align with the role, even if it's not directly related to hospitality. Emphasise your customer service skills and any previous roles where you demonstrated enthusiasm and teamwork.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention why you want to work at Costa and how you can contribute to enhancing the customer experience at their rest stop.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Since the company is looking for enthusiastic individuals, make sure to express your passion for coffee and customer service during the interview. Share why you want to work at Costa and how you enjoy interacting with people.
✨Highlight Your Flexibility
As this role involves night shifts, it's important to demonstrate your flexibility and willingness to work during these hours. Be prepared to discuss your availability and any previous experience working unconventional hours.
✨Emphasise Teamwork Skills
Working in a busy coffee shop requires strong teamwork. Share examples of how you've successfully collaborated with others in past roles, even if they weren't in hospitality. This will show that you're ready to contribute to a positive team environment.
✨Prepare Questions About Training
Since the company offers training for new baristas, come prepared with questions about the training process. This shows your eagerness to learn and adapt, which is crucial for success in this role.