At a Glance
- Tasks: Join our team to serve delicious KFC and create memorable customer experiences.
- Company: KFC at Birch Services, part of a dynamic and inclusive workplace.
- Benefits: Enjoy competitive pay, discounts, bonuses, and fantastic development opportunities.
- Other info: Flexible working hours to support your work-life balance.
- Why this job: Be part of a fun team and make a real impact on customer satisfaction.
- Qualifications: Looking for adaptable, self-motivated individuals who thrive in fast-paced environments.
The predicted salary is between 26700 - 26700 € per year.
Shifts: Vary between 8am to 11pm, mixture of weekdays and weekends required
Address: Birch Services, M62 Junction 18/19, Heywood OL10 2QH
Are you ready to be our next KFC Team Member? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering KFC’s world famous, finger lickin’ chicken and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Team Members:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
What you’ll be doing as a Team Member:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Assembling a range of KFC products to order with speed and accuracy to perfection
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store and kitchen, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Disclaimers:
- Hourly rates of pay may differ for under 18’s
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
Team Member - KFC KFC · Birch in Manchester employer: Moto
At moto, we pride ourselves on being an exceptional employer, offering our Team Members at KFC Birch a vibrant work culture that values diversity and inclusion. With competitive pay, generous discounts, and fantastic development opportunities, including funded qualifications, we ensure our employees thrive both personally and professionally. Join us in transforming the UK’s rest stop experience while enjoying flexible working arrangements that support your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - KFC KFC · Birch in Manchester
✨Tip Number 1
Get to know the KFC vibe! Before your interview, pop into a local branch and soak up the atmosphere. Pay attention to how the team interacts with customers and each other. This will help you understand what they're looking for in a Team Member.
✨Tip Number 2
Practice your people skills! Since this role is all about delivering exceptional customer service, think of some examples from your past experiences where you've gone above and beyond for someone. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your adaptability! The job description mentions thriving in fast-paced environments, so be prepared to discuss how you've handled busy situations before. We want to see that you can keep calm and carry on, no matter what!
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets to the right place. Plus, it shows you're serious about joining our awesome team at KFC. Don’t miss out on the chance to be part of something great!
We think you need these skills to ace Team Member - KFC KFC · Birch in Manchester
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show off your enthusiasm and friendliness—qualities that are super important for a Team Member at KFC.
Tailor Your Application:Make sure to read the job description carefully and highlight any relevant experience or skills you have. If you've worked in fast-paced environments before or have customer service experience, shout about it! We love seeing how you fit into our team.
Keep It Clear and Concise:While we want to know all about you, keep your application clear and to the point. Use bullet points if you need to, and make sure everything is easy to read. We appreciate a well-organised application—it shows us you’re ready to tackle the role!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our awesome team culture right there.
How to prepare for a job interview at Moto
✨Know the KFC Vibe
Before your interview, get familiar with KFC's brand and values. Understand their commitment to customer service and teamwork. This will help you align your answers with what they’re looking for in a Team Member.
✨Show Your Enthusiasm
KFC is all about friendly faces and positive energy. During the interview, let your enthusiasm shine through! Share examples of how you've contributed to a team or provided excellent customer service in the past.
✨Prepare for Fast-Paced Scenarios
Since the role requires adaptability in a fast-paced environment, be ready to discuss how you handle busy situations. Think of specific instances where you thrived under pressure and maintained a calm, productive attitude.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they support work-life balance. This shows your genuine interest in the role and the company culture.
