At a Glance
- Tasks: Lead a team to deliver exceptional service and drive sales at BP's motorway services.
- Company: Join BP, transforming the UK's rest stop experience with a dynamic team.
- Benefits: Enjoy an annual bonus, up to 60% discounts, and enhanced benefits.
- Other info: Flexible working arrangements available to support your work-life balance.
- Why this job: Be a brand ambassador and make a real impact in customer experiences.
- Qualifications: Previous leadership experience and a passion for customer service are key.
The predicted salary is between 27700 - 27700 € per year.
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering BP’s handy range travel essentials as well as Greggs baked goods in one place and exceptional service, as we transform the UK’s rest stop experience.
What we offer our supervisors:
- Annual bonus up to £3,455pa
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you’ll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying. You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Where our customer’s journey pauses, yours just begins. Apply today!
Supervisor - BP in Lymm employer: Moto
At BP, we pride ourselves on being an exceptional employer, offering a vibrant work culture that empowers our supervisors to lead with enthusiasm and creativity. Located at Lymm Services, our team enjoys generous benefits including an annual bonus, substantial colleague discounts, and extensive development opportunities to advance within the management team. Join us in transforming the UK’s rest stop experience while enjoying flexible working arrangements that support your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - BP in Lymm
✨Tip Number 1
Network like a pro! Reach out to current or former employees at BP on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your past experiences relate to leading teams and delivering great customer service. We want to see your passion shine through!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows you’re serious about the role and respect the company’s brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the BP family.
We think you need these skills to ace Supervisor - BP in Lymm
Some tips for your application 🫡
Show Your Leadership Skills:As a supervisor, we want to see your leadership potential shine through. Share examples of how you've led a team or taken charge in previous roles. This will help us understand how you can be the strong right arm to our store manager.
Highlight Customer Service Experience:We’re all about delivering exceptional service, so make sure to highlight any experience you have in customer-facing roles. Tell us about times you’ve gone above and beyond to create a memorable experience for customers.
Be Clear and Concise:When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Moto
✨Know the Role Inside Out
Before your interview, make sure you understand what being a supervisor at BP entails. Familiarise yourself with the responsibilities like leading teams, maximising profit, and delivering excellent customer service. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to lead and inspire your team. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your communication skills and ability to make decisions under pressure, as these are key traits they’re looking for.
✨Emphasise Customer Experience
BP values a memorable customer experience, so be ready to discuss how you’ve contributed to this in previous roles. Think of specific instances where you went above and beyond for customers or improved service standards. This shows you align with their brand values.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and what success looks like in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
