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- Tasks: Lead a team to deliver exceptional service and delicious Greggs products.
- Company: Join the vibrant team at Greggs, transforming rest stop experiences.
- Benefits: Enjoy an annual bonus, up to 60% discount, and enhanced benefits.
- Why this job: Be a brand ambassador and make a real impact in customer experiences.
- Qualifications: Previous leadership experience and a passion for customer service.
- Other info: Flexible working hours and fantastic development opportunities await you.
The predicted salary is between 23600 - 31900 £ per year.
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Greggs much loved sausage rolls, baked goods and exceptional service as we transform the UK’s rest stop experience.
What we offer our supervisors:
- Annual bonus up to £3,445pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa, M&S, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you’ll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying. You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Where our customer’s journey pauses, yours just begins. Apply today!
*Please note internally this role is called Team Leader
Supervisor - Greggs Greggs · Lymm in London employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Greggs Greggs · Lymm in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or handled a tough situation. Being able to share these experiences will demonstrate your capability as a supervisor.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows respect for the role and the company, plus it boosts your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Supervisor - Greggs Greggs · Lymm in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love delivering great customer experiences and being part of a team.
Tailor Your CV: Make sure your CV highlights relevant experience that matches what we’re looking for. If you've led a team or provided excellent service before, shout about it! We want to know how you can bring your skills to our team.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. No need for fluff – just show us what you’ve got!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Moto
✨Know Your Stuff
Before the interview, make sure you’re familiar with Greggs' products and values. Brush up on their menu, especially the popular items like sausage rolls, and understand what makes their customer service stand out. This will show your enthusiasm and commitment to the brand.
✨Show Your Leadership Skills
As a supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your coaching style and how you’ve helped others improve their performance.
✨Be Customer-Focused
Greggs prides itself on exceptional customer service, so be ready to discuss how you would handle customer feedback and ensure a memorable experience. Think of specific instances where you went above and beyond for a customer and be prepared to share those stories.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the team. Inquire about the challenges the store faces or how success is measured for a supervisor. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
