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- Tasks: Lead a team to deliver exceptional service and delicious baked goods.
- Company: Join Greggs, a beloved brand transforming the UK’s rest stop experience.
- Benefits: Enjoy an annual bonus, up to 60% discount, and enhanced benefits.
- Other info: Flexible working arrangements to support your work-life balance.
- Why this job: Be a key player in a fun environment with great career growth opportunities.
- Qualifications: Previous leadership experience and a passion for customer service are essential.
The predicted salary is between 27700 - 27700 £ per year.
£27,700 - 40 hours per week
Address: Birch Services, M62 between Junction 18 and 19, Heywood OL10 2QH
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Greggs much loved sausage rolls, baked goods and exceptional service as we transform the UK’s rest stop experience.
What we offer our supervisors:
- Annual bonus up to £3,445pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa, M&S, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you’ll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Where our customer’s journey pauses, yours just begins.
Supervisor - Greggs in London employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Greggs in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. This will help you understand their values and how you can fit in as a supervisor.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've led a team or handled customer feedback. We want to hear how you’ve made a difference in previous roles.
✨Tip Number 3
Show your passion for customer service! Be ready to discuss how you would create memorable experiences for customers at Greggs. Enthusiasm goes a long way!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Greggs.
We think you need these skills to ace Supervisor - Greggs in London
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We want to see that you’re excited about being a supervisor and delivering exceptional service. Use lively language to express why you love working in a team and how you can contribute to our brand.
Tailor Your Experience: Make sure to highlight any previous experience you have in leading or supervising a team. We’re looking for specific examples of how you’ve motivated others and achieved great results. Don’t just list your duties; tell us how you made a difference!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see your skills and experiences that match what we’re looking for in a supervisor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our company culture there!
How to prepare for a job interview at Moto
✨Know Your Greggs
Familiarise yourself with Greggs' menu and values. Being able to discuss their famous sausage rolls and how they contribute to customer satisfaction will show your enthusiasm for the brand.
✨Show Leadership Skills
Prepare examples from your past experiences where you successfully led a team or handled a challenging situation. Highlight your ability to motivate others and drive sales, as this is key for a supervisor role.
✨Customer Service Focus
Be ready to discuss how you would handle customer feedback and ensure a memorable experience. Think of specific instances where you went above and beyond for a customer, as this aligns with the role's expectations.
✨Ask Insightful Questions
Prepare thoughtful questions about the store's operations, team dynamics, and growth opportunities. This shows your genuine interest in the position and helps you understand if it's the right fit for you.