At a Glance
- Tasks: Lead a team to deliver exceptional customer experiences and manage store operations.
- Company: Join Greggs, a beloved brand transforming the UK’s rest stop experience.
- Benefits: Earn up to £36,000 plus bonuses, discounts, and enhanced benefits.
- Why this job: Shape a winning culture while enjoying flexible working arrangements.
- Qualifications: Experience in managing teams in retail or catering environments.
- Other info: Great development opportunities leading to higher management roles.
The predicted salary is between 28800 - 43200 £ per year.
As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. You’ll lead your team in delivering Greggs much loved sausage rolls, baked goods and exceptional service as we transform the UK’s rest stop experience.
What you will get in return as a Store Manager:
- Annual bonus up to £7,800pa (up to 20%, dependent on location and performance)
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager
What you will be doing as a Store Manager:
- Ensure that the Greggs unit achieves, as a minimum, the financial targets agreed budget and P&L
- Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
- Adhering to and ensuring delivery of brand standards
- Overall responsibility for driving consistent high quality customer service and sales
- Lead shifts including opening and closing the unit
What Skills & Knowledge you’ll need:
- A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
- Previous experience working to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
- An ability to build strong and positive relationships with stakeholders
- Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning
- An ability to remain calm under pressure in a pressurised environment
You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge. We want to hear from you!
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance. Where our customer’s journey pauses, yours just begins. Ready to start your journey with us? Apply today!
Store Manager - Greggs Greggs · Heston in London employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Greggs Greggs · Heston in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their winning culture.
✨Tip Number 2
Practice your people skills! As a Store Manager, it’s all about leading your team and creating memorable customer experiences. Think of examples from your past where you've motivated a team or handled a tough situation – these stories will make you stand out!
✨Tip Number 3
Be ready to discuss numbers! Since you'll be responsible for budgets and P&L, brush up on your financial knowledge. Be prepared to talk about how you've managed costs and driven sales in previous roles – it’ll show you’re ready to take on the challenge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join us at Greggs. Don’t miss out on this opportunity – hit that apply button!
We think you need these skills to ace Store Manager - Greggs Greggs · Heston in London
Some tips for your application 🫡
Show Your Passion for People: In your application, let us know how much you care about creating memorable customer experiences. Share examples of how you've empowered your team and built a positive culture in previous roles.
Highlight Your Leadership Skills: We want to see your track record in managing teams effectively. Mention specific instances where you've motivated your colleagues or improved performance through training and mentoring.
Be Numbers Savvy: Since you'll be responsible for budgets and P&L, make sure to include any relevant experience with financial targets. Show us how you've successfully managed costs and driven sales in past positions.
Apply Through Our Website: To kickstart your journey with us, make sure to apply directly through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Moto
✨Know Your Numbers
As a Store Manager, you'll need to be comfortable with budgets and P&L. Brush up on your financial knowledge before the interview. Be ready to discuss how you've managed costs and driven sales in previous roles.
✨Showcase Your Leadership Skills
This role is all about leading a team, so come prepared with examples of how you've motivated and developed your staff. Think of specific instances where you’ve helped someone grow or improved team performance.
✨Understand the Brand
Familiarise yourself with Greggs' values and customer experience goals. Be ready to share how you can contribute to creating that memorable experience for customers and how you align with their brand standards.
✨Stay Calm Under Pressure
The interviewers will likely want to know how you handle stress. Prepare examples of challenging situations you've faced in a busy retail environment and how you maintained composure while ensuring excellent service.