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- Tasks: Lead a team to deliver exceptional service and delicious baked goods.
- Company: Join Greggs, a beloved brand transforming the UK’s rest stop experience.
- Benefits: Enjoy up to £3,445 annual bonus, 60% discounts, and enhanced benefits.
- Why this job: Be a key player in a fun environment with great career growth opportunities.
- Qualifications: Previous leadership experience and a passion for customer service are ideal.
- Other info: Flexible working hours available to support your work-life balance.
The predicted salary is between 24000 - 31000 £ per year.
£27,700 per annum - 40 hours per week
Skelton Lake Services, M1 Junction 45, Skelton, Leeds LS9 0AS
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Greggs much loved sausage rolls, baked goods and exceptional service as we transform the UK’s rest stop experience.
What we offer our supervisors:
- Annual bonus up to £3,445pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa, M&S, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you’ll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Where our customer’s journey pauses, yours just begins.
Apply today!
*Please note internally this role is called Team Leader
Supervisor - Greggs in Leeds employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Greggs in Leeds
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. This will help you understand their values and how you can fit in as a supervisor.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've led a team or handled customer feedback. Being able to share these experiences will show you're ready to take on the supervisor role.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows you care about the role and are serious about joining the team at Greggs.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on working with us directly. Don’t miss out on this opportunity!
We think you need these skills to ace Supervisor - Greggs in Leeds
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love delivering great customer experiences and leading a team. Share specific examples that highlight your passion for the food service industry.
Tailor Your CV: Make sure your CV is tailored to the Supervisor role at Greggs. Highlight any previous experience in leadership or customer service, and don’t forget to mention your ability to work under pressure. We’re looking for those standout skills that make you the perfect fit!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so avoid jargon and focus on what makes you a great candidate for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our fantastic benefits there.
How to prepare for a job interview at Moto
✨Know Your Stuff
Before the interview, make sure you’re familiar with Greggs' products and values. Brush up on their menu, especially the popular items like sausage rolls, and understand what makes their customer service stand out. This will show your enthusiasm and commitment to the brand.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team or handled a challenging situation. Highlight your communication skills and how you motivate others to achieve targets.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle specific situations, such as dealing with customer complaints or managing stock levels. Think of scenarios where you’ve had to make quick decisions under pressure and be ready to discuss them in detail.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.
