At a Glance
- Tasks: Serve delicious coffee and create memorable experiences for customers.
- Company: Join the award-winning team at Costa, transforming rest stop experiences.
- Benefits: Enjoy competitive pay, discounts, and fantastic development opportunities.
- Other info: Flexible working hours to support your work-life balance.
- Why this job: Be part of a dynamic team in a fast-paced, fun environment.
- Qualifications: Looking for adaptable, self-motivated individuals who thrive under pressure.
The predicted salary is between 26500 - 26500 £ per year.
Shifts: 21/28 hours per week, weekends and evenings required
Address: Lancaster Services, M6 J32/33, White Carr Ln, Bay Horse, Lancaster LA2 9DU
Are you ready to be our next Costa Barista? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Costa’s finest quality coffee and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Baristas:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Barista:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of toasties and barista quality drinks throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals. As a business, we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Disclaimers:
- Hourly rates of pay may differ for under 18’s
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
Barista - Costa in Lancaster employer: Moto
Moto in Richmond is an exceptional employer that prioritises employee well-being and development. With a strong focus on work-life balance, flexible working arrangements, and opportunities for bonuses and discounts, we foster a supportive and dynamic work culture where team leaders can thrive. Join us to lead a passionate team and make a meaningful impact in the food service industry.
StudySmarter Expert Advice🤫
We think this is how you could land Barista - Costa in Lancaster
✨Tip Number 1
Get to know the Costa brand! Familiarise yourself with their coffee offerings and customer service standards. This will help you stand out during your interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As a Barista, you'll be interacting with customers all day. Try role-playing different scenarios with friends or family to boost your confidence and ensure you can handle any situation with a smile.
✨Tip Number 3
Be ready to showcase your adaptability! The job description highlights the need for someone who thrives in fast-paced environments. Think of examples from your past experiences where you've successfully managed busy situations and share those during your chat with us.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our awesome team at moto. Don’t miss out on this opportunity!
We think you need these skills to ace Barista - Costa in Lancaster
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let us know why you love coffee and what makes you excited about being a Barista. We want to see your enthusiasm shine through!
Highlight Your Customer Service Skills:Make sure to mention any experience you have in customer service. We’re all about delivering exceptional experiences, so share examples of how you've gone above and beyond for customers in the past.
Be Yourself:We value authenticity, so don’t be afraid to show your personality in your application. Let us see the real you and how you can contribute to our awesome team culture!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the best way to ensure we see your application and get you on board as our next Costa Barista!
How to prepare for a job interview at Moto
✨Know Your Coffee
Familiarise yourself with Costa's coffee offerings and their unique qualities. Being able to discuss different types of coffee and how they are prepared will show your passion for the role and impress your interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight how you handled difficult situations or went above and beyond to ensure customer satisfaction, as this is key for a Barista role.
✨Emphasise Adaptability
Since the job requires switching between fast-paced and quieter environments, be ready to share instances where you've successfully adapted to changing situations. This will demonstrate that you can thrive in the dynamic atmosphere of a café.
✨Teamwork Makes the Dream Work
Discuss your experience working in teams and how you contribute to a positive team culture. Mention any specific examples of collaboration that led to success, as moto values teamwork highly in their work environment.
