At a Glance
- Tasks: Lead a team to deliver exceptional service and delicious baked goods.
- Company: Join Greggs, a beloved brand transforming the UK’s rest stop experience.
- Benefits: Enjoy an annual bonus, up to 60% discount, and enhanced benefits.
- Other info: Flexible working arrangements to support your work-life balance.
- Why this job: Be a key player in a fun environment with great career growth opportunities.
- Qualifications: Previous leadership experience and a passion for customer service are essential.
The predicted salary is between 27700 - 27700 € per year.
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Greggs much loved sausage rolls, baked goods and exceptional service as we transform the UK’s rest stop experience.
What we offer our supervisors:
- Annual bonus up to £3,445pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa, M&S, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you’ll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Where our customer’s journey pauses, yours just begins. Apply today!
*Please note internally this role is called Team Leader
Supervisor - Greggs in Knutsford employer: Moto
At Greggs, we pride ourselves on being an excellent employer, offering a vibrant work culture where you can thrive as a Supervisor. With competitive benefits including an annual bonus, substantial colleague discounts, and fantastic development opportunities, we empower our team members to grow their careers while enjoying a supportive environment. Located at Knutsford Services, you'll be part of a dynamic team dedicated to transforming the rest stop experience for our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Greggs in Knutsford
✨Tip Number 1
Get to know the company culture! Before your interview, check out Greggs' social media and website. Understanding their vibe will help you connect with the team and show you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or handled customer feedback. Being able to share these experiences will demonstrate your capability as a supervisor and how you can contribute to the team.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows respect for the role and the company, plus it boosts your confidence!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you on their radar and shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Supervisor - Greggs in Knutsford
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see your passion for delivering exceptional customer service and how you can be a fantastic brand ambassador for Greggs.
Tailor Your CV:Make sure your CV is tailored to the Supervisor role. Highlight any previous experience in leading teams or providing excellent customer service. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication, so don’t overcomplicate things!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Moto
✨Know Your Stuff
Before the interview, make sure you’re familiar with Greggs' products and values. Brush up on their menu, especially the popular items like sausage rolls, and understand what makes their customer service stand out. This will show your enthusiasm and commitment to the brand.
✨Show Your Leadership Skills
As a supervisor, you'll need to demonstrate your ability to lead a team. Think of examples from your past experiences where you've successfully managed a team or resolved conflicts. Be ready to discuss how you can motivate others and drive sales while maintaining excellent service.
✨Be Ready for Situational Questions
Expect questions that assess how you handle pressure and make decisions. Prepare scenarios where you had to think on your feet or adapt quickly. This will help you showcase your problem-solving skills and ability to work independently, which are crucial for this role.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you determine if it’s the right fit for you.
