At a Glance
- Tasks: Support site operations with admin, cash handling, and HR tasks.
- Company: Join a dynamic team at Birch Services, a key player in the industry.
- Benefits: Enjoy up to 60% discount, enhanced benefits, and funded qualifications.
- Other info: Embrace a positive work environment with a focus on work-life balance.
- Why this job: Kickstart your career with flexible hours and real growth opportunities.
- Qualifications: Experience in customer service and cash handling; must be 18+.
The predicted salary is between 20000 - 25000 € per year.
An exciting opportunity has arisen for an experienced Site Support Assistant to support our site. Within this role you will be responsible for key administrative and cash handling functions including the daily reconciliation of unit tills and the reconciliation of gaming machines, completion of spreadsheets, issuing change and other daily administrative duties. You will also be involved in HR tasks such as recruitment and training administration as well as managing the scheduling system.
What we offer:
- Up to 60% colleague discount for you, family, and friends
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Department Manager
What we’re looking for:
- Worked within a fast paced customer facing environment with cash handling experience
- Computer literate
- Good attention to detail
- Due to the requirements of the Gambling Act 2005 the successful applicant must be 18+ years of age
- Passionate to deliver outstanding customer service
- Great communication skills
- Reliable and committed
- Shows initiative and a positive attitude to work
- Ability to prioritise and work under pressure
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance. Ready to start your journey with us, APPLY TODAY!
Site Support Assistant in Heywood employer: Moto
Join our dynamic team at Birch Services, where we prioritise employee well-being and growth. As a Site Support Assistant, you'll enjoy a supportive work culture with flexible hours, generous discounts, and enhanced benefits, including opportunities for professional development that can lead to management roles. Located conveniently on the M62, we offer a vibrant environment that values outstanding customer service and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Site Support Assistant in Heywood
✨Tip Number 1
Get to know the company! Research Birch Services and understand their values and culture. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 3
Prepare for the interview by practising common questions related to cash handling and customer service. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers and showcase your experience effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Site Support Assistant in Heywood
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in customer service and cash handling. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the Site Support Assistant role and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Attention to Detail:Since the role involves administrative tasks and cash handling, make sure to highlight your attention to detail in your application. Mention any specific examples where you've demonstrated this skill in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Moto
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Site Support Assistant. Familiarise yourself with cash handling procedures, administrative tasks, and HR functions mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves working in a fast-paced customer-facing environment, be prepared to share examples of how you've delivered outstanding customer service in the past. Think of specific situations where you went above and beyond to help a customer or resolved a challenging issue.
✨Demonstrate Attention to Detail
Attention to detail is crucial for this position, especially when it comes to cash handling and administrative duties. During the interview, highlight experiences where your attention to detail made a difference, such as catching errors in spreadsheets or ensuring accurate till reconciliations.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to prioritise tasks and work under pressure. Practice answering questions like, 'How would you handle a busy shift with multiple customer requests?' This will help you articulate your thought process and problem-solving skills effectively.
