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- Tasks: Deliver exceptional customer service and maintain store standards in a fast-paced environment.
- Company: Join M&S Simply Food at moto, transforming the UK’s rest stop experience.
- Benefits: Enjoy competitive pay, discounts, enhanced benefits, and fantastic development opportunities.
- Why this job: Be part of a friendly team and create memorable experiences for customers.
- Qualifications: Adaptable, self-motivated individuals who thrive in dynamic settings.
- Other info: Flexible working hours and a culture that values diversity and inclusion.
The predicted salary is between 12 - 16 £ per hour.
Retail Assistant - £12.40 per hour
Shifts: 7 Hours per week, shifts between 7am and 10pm
Address: Thurrock Services, M25 between Junction 30 and 31, Arterial Road, Grays, RM16 3BG
Are you ready to be our next M&S Simply Food Retail Assistant? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering M&S Simply Food’s handy range quality food items and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals. As a business, we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Retail Assistant - M&S Simply Food M&S Simply Food · Thurrock in Grays employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S Simply Food M&S Simply Food · Thurrock in Grays
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S Simply Food and moto. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you’re looking smart and presentable. It shows that you care about the role and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our awesome team at M&S Simply Food.
We think you need these skills to ace Retail Assistant - M&S Simply Food M&S Simply Food · Thurrock in Grays
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring a friendly vibe to our team.
Tailor Your CV: Make sure your CV highlights relevant experience that matches what we’re looking for. If you've worked in fast-paced environments or have great teamwork skills, shout about it!
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share a bit about who you are and what makes you unique—this helps us get to know the real you!
Apply Through Our Website: For the best chance of joining our awesome team, make sure to apply directly through our website. It’s super easy and ensures your application lands right where it needs to be!
How to prepare for a job interview at Moto
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Retail Assistant at M&S Simply Food entails. Familiarise yourself with their products and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Enthusiasm
M&S Simply Food is looking for friendly and enthusiastic individuals. During the interview, let your personality shine through! Share examples of how you've provided excellent customer service in the past and express your excitement about joining their team.
✨Demonstrate Adaptability
This role requires someone who can thrive in both busy and quieter environments. Prepare to discuss situations where you've successfully adapted to changing circumstances or handled multiple tasks at once. Highlighting your flexibility will show that you're a great fit for their dynamic work culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you determine if the role is right for you.