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- Tasks: Serve delicious coffee and create memorable experiences for customers.
- Company: Join the award-winning team at Costa, transforming rest stop experiences.
- Benefits: Enjoy competitive pay, discounts, bonuses, and flexible working hours.
- Why this job: Be part of a dynamic team and develop your skills in a fun environment.
- Qualifications: Looking for friendly, adaptable individuals who thrive in fast-paced settings.
- Other info: Recognised as one of the Best Places to Work in 2024 and 2025.
The predicted salary is between 10 - 15 £ per hour.
Shifts: Vary between 7am to 11pm, mixture of weekdays and weekends required.
Address: Thurrock Services, M25, Junction 30/31, Arterial Road, Grays RM16 3BG.
Are you ready to be our next Costa Barista? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Costa’s finest quality coffee and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Baristas:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Barista:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of toasties and barista quality drinks throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals. As a business, we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Disclaimers:
- Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph.
- Please note this role internally is known as Customer Service Assistant.
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
Barista - Costa in Grays employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa in Grays
✨Tip Number 1
Get to know the company culture! Before your interview, check out moto's values and what they stand for. This way, you can show them you're not just a great barista but also a perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to resolve challenges or make someone's day better. Being able to demonstrate this in your interview will set you apart from the crowd.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something that reflects the friendly and professional vibe of Costa. It shows you care about the role and are ready to represent the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the awesome team at moto!
We think you need these skills to ace Barista - Costa in Grays
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for coffee and customer service shine through. We want to see that you're excited about the role and ready to bring your energy to our team!
Tailor Your Application: Make sure to customise your application to highlight how your skills match what we're looking for. Mention any experience in fast-paced environments or customer service to show us you’re the perfect fit for our Costa Barista role.
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share a bit about yourself and what makes you unique—this helps us get to know the real you!
Apply Through Our Website: For the best chance of joining our awesome team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get the ball rolling on your journey with us!
How to prepare for a job interview at Moto
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of coffee drinks, how they're made, and what makes Costa's offerings unique. This will show your passion for the role and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help a customer or resolved a challenging situation. This is key for a Barista role where customer interaction is vital.
✨Demonstrate Adaptability
Since the job requires switching between busy and quieter periods, be ready to discuss how you handle fast-paced environments. Share specific instances where you thrived under pressure or adapted to changing circumstances to keep things running smoothly.
✨Emphasise Teamwork
Costa values a culture of togetherness, so highlight your ability to work well in a team. Prepare to talk about experiences where you collaborated with colleagues to achieve a common goal or how you contributed to a positive team atmosphere.