At a Glance
- Tasks: Join our team to serve delicious Greggs treats and provide top-notch customer service.
- Company: Be part of a dynamic team at Greggs, transforming the UK’s rest stop experience.
- Benefits: Enjoy competitive pay, discounts, bonuses, and fantastic development opportunities.
- Other info: Flexible hours and a culture that values diversity and inclusion.
- Why this job: Make customers smile while working in a fun, fast-paced environment.
- Qualifications: Looking for adaptable, self-motivated individuals who thrive in busy settings.
The predicted salary is between 12 - 12 £ per hour.
Are you ready to be our next Greggs Team Member? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Greggs much loved sausage rolls, baked goods and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Team Members:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Team Member:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of hot food, baked goods and beverages throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store and kitchen, ready for the following day’s trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals. As a business, we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Disclaimers:
Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph. Please note this role internally is known as Customer Service Assistant. Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
Team Member - Greggs Greggs · Exeter employer: Moto
At Greggs in Exeter, we pride ourselves on being an exceptional employer that values our Team Members as the heart of our business. With competitive pay, generous discounts, and a commitment to employee development through funded qualifications, we foster a supportive and inclusive work culture where everyone can thrive. Join us and be part of a team that not only delivers delicious baked goods but also creates memorable experiences for our customers while enjoying flexible working arrangements that promote a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Greggs Greggs · Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Greggs and moto. Understand their values and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their awesome culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during your chat with us!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you respect the opportunity and are ready to represent the Greggs brand well. Plus, it’ll give you a confidence boost!
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. By applying directly on our site, you’ll have access to all the latest roles and updates. Plus, it shows us that you’re keen to be part of the moto family!
We think you need these skills to ace Team Member - Greggs Greggs · Exeter
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm and friendliness. Remember, we’re looking for individuals who can bring a warm vibe to our team.
Tailor Your Application:Make sure to tailor your application to highlight how your skills match what we’re looking for. If you’ve got experience in fast-paced environments or customer service, shout about it! Show us why you’d be a great fit for our Greggs team.
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if you need to, and make sure your key skills and experiences stand out. We want to get to know you quickly, so clarity is key!
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position right there!
How to prepare for a job interview at Moto
✨Know the Greggs Menu
Familiarise yourself with the Greggs menu and their popular items, like the sausage rolls and baked goods. This will not only show your enthusiasm for the role but also help you answer questions about customer preferences during the interview.
✨Show Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved a customer's issue or went above and beyond to make someone’s day better. This is key for a role that focuses on delivering memorable experiences.
✨Demonstrate Adaptability
Since the job requires switching between fast-paced and quieter environments, be ready to discuss how you handle different situations. Share specific instances where you thrived under pressure or maintained focus during slower periods.
✨Emphasise Teamwork
Greggs values a culture of togetherness, so highlight your ability to work well in a team. Prepare to talk about your experiences collaborating with colleagues and how you contribute to a positive work environment.
