At a Glance
- Tasks: Join our team to deliver exceptional customer service and quality food items.
- Company: M&S Simply Food, transforming the UK’s rest stop experience.
- Benefits: Up to 60% discount, weekly pay, and fantastic development opportunities.
- Other info: Flexible working arrangements to support your work-life balance.
- Why this job: Be part of a dynamic team and create memorable experiences for customers.
- Qualifications: Adaptable, self-motivated individuals who thrive in fast-paced environments.
The predicted salary is between 12 - 12 £ per hour.
Retail Assistant - £12.83 per hour
Shifts will vary, Thursday, Friday, Saturday between 12pm and 10pm or evening shifts, 3pm - 10:30pm to include weekends, working within both the in-store bakery area and shop floor as and when required.
Address: M5 Junction 30 Sandygate, Exeter, Devon, EX2 7HF
Are you ready to be our next M&S Simply Food Retail Assistant? Here at Moto, we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering M&S Simply Food’s handy range of quality food items and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family-friendly benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer-centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following day's trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real-life individuals. As a business, we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Disclaimers:
- Hourly rates of pay may differ for under 18’s
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
Seasonal Retail Assistant - M&S Simply Food M&S Simply Food · Exeter employer: Moto
At M&S Simply Food in Exeter, we pride ourselves on being an excellent employer that values our team members' contributions and well-being. With competitive pay, generous discounts, and a supportive work culture that promotes teamwork and personal growth, we offer a rewarding environment where you can thrive. Our commitment to flexibility and inclusivity ensures that every employee can find their place and succeed within our dynamic retail setting.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Retail Assistant - M&S Simply Food M&S Simply Food · Exeter
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S Simply Food and their values. This will help you connect with the team and show that you're genuinely interested in being part of their awesome culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these during your chat!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to our site, fill out your application, and let us know why you’d be a great fit for the Retail Assistant role at M&S Simply Food!
We think you need these skills to ace Seasonal Retail Assistant - M&S Simply Food M&S Simply Food · Exeter
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We love seeing candidates who are genuinely excited about joining our team and making a difference in our customers' experiences.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience that matches the Retail Assistant role. Focus on your ability to thrive in fast-paced environments and any previous roles where you’ve delivered exceptional service.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon and keep it friendly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Moto
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Retail Assistant at M&S Simply Food entails. Familiarise yourself with the key responsibilities like greeting customers, processing orders, and maintaining store standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering exceptional customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your customer-centric mindset.
✨Emphasise Your Adaptability
The job requires someone who can thrive in both busy and quieter times. Prepare to discuss how you've successfully managed different work environments in the past. Highlight your ability to switch gears and maintain productivity, as this is a key trait they're looking for.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You might want to ask about team dynamics, training opportunities, or how they support work-life balance. It’s a great way to leave a positive impression.
