At a Glance
- Tasks: Serve customers with a smile and keep the store running smoothly.
- Company: Join moto, a top-rated workplace transforming UK rest stops.
- Benefits: Enjoy weekly pay, bonuses, discounts, and fantastic development opportunities.
- Why this job: Be part of a dynamic team making memorable customer experiences.
- Qualifications: Looking for adaptable, self-motivated individuals ready for a fast-paced environment.
- Other info: Flexible hours available to support your work-life balance.
The predicted salary is between 12 - 16 £ per hour.
Shifts between 07:00-23:00, 7 hours per week, weekend and weekday availability required, not fixed shifts.
Are you ready to be our next BP Team Member? Here at moto we're looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, serving BP's premium quality fuels and exceptional customer service as we transform the UK's rest stop experience.
What we offer our Team Members:
- Up to 1 week's discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you'll be doing as a Team Member:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace, store and forecourt is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store ready for the following days trade
What we're looking for in you:
We're looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don't just hire a person, we hire real life individuals. As a business, we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We're also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don't just take our word for it, we've been recognised in the Sunday Times Best Places to Work in 2024 and 2025. We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers:
- Hourly rates of pay may differ for under 18's, our night shift roles include a premium of £2ph
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week's salary based on average hours worked over a defined period.
Team Member in Elberton employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member in Elberton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on moto and their values. This will help you connect with the team and show that you're genuinely interested in being part of their awesome culture.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how you can demonstrate your adaptability and customer-centric mindset, which are key for the Team Member role.
✨Tip Number 3
Dress to impress! Even if the job is casual, showing up looking smart and presentable can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Team Member in Elberton
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm and friendliness in your words.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills and experiences match what we're looking for. This shows us that you’re genuinely interested in the role and understand what it entails.
Keep It Clear and Concise: We appreciate a straightforward application. Keep your sentences clear and to the point, making it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Moto
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Team Member at BP involves. Familiarise yourself with the key responsibilities like greeting customers, processing orders, and maintaining a clean workspace. This will help you demonstrate your enthusiasm and readiness to jump right in.
✨Show Off Your People Skills
Since this role is all about customer service, be prepared to share examples of how you've provided excellent service in the past. Think of times when you resolved a customer's issue or made their day better. This will show that you can deliver the friendly, welcoming experience they’re looking for.
✨Demonstrate Adaptability
The job requires someone who can thrive in both busy and quieter moments. Be ready to discuss how you've successfully managed different work environments. Share specific instances where you switched gears quickly and maintained productivity, as this aligns perfectly with what they value in a candidate.
✨Embrace the Company Culture
Moto values equality, diversity, and inclusion, so it’s important to express your alignment with these values. Share your thoughts on teamwork and how you contribute to a positive work environment. This will show that you’re not just looking for a job, but a place where you can truly belong.