At a Glance
- Tasks: Lead a team to deliver exceptional customer service and maintain brand standards.
- Company: Join Pret A Manger, transforming the UK’s rest stop experience.
- Benefits: Enjoy an annual bonus, up to 60% discounts, and enhanced benefits.
- Other info: Flexible working arrangements to support your work-life balance.
- Why this job: Be empowered to run your unit and make a real impact.
- Qualifications: Previous leadership experience and a passion for customer service.
The predicted salary is between 27700 - 27700 € per year.
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Pret A Manger's freshly made food, organic coffee and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our supervisors:
- Annual bonus up to £3,455pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you’ll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Where our customer’s journey pauses, yours just begins. Apply today.
*Please note internally this role is called Team Leader.
Supervisor - Pret A Manger in Dunstable employer: Moto
At Pret A Manger, we pride ourselves on being an exceptional employer, offering our supervisors a vibrant work culture where leadership and personal growth are at the forefront. With competitive benefits including an annual bonus, generous colleague discounts, and opportunities for professional development, you will thrive in a supportive environment that values your contributions. Located at Toddington Services, our team enjoys flexible working arrangements that promote a healthy work-life balance, making it an ideal place for those looking to advance their careers while enjoying meaningful interactions with customers.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - Pret A Manger in Dunstable
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pret A Manger's social media and website. This will help you understand their values and how you can fit in as a supervisor.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've led a team or handled customer feedback. Being able to share these experiences will show you're ready to take on the supervisor role.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows you care about the role and are serious about joining the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you.
We think you need these skills to ace Supervisor - Pret A Manger in Dunstable
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for customer service and team leadership shine through. We want to see that you’re excited about the role and ready to be a brand ambassador for Pret A Manger!
Tailor Your CV:Make sure your CV highlights relevant experience, especially any previous supervisory roles or customer service positions. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Moto
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Pret A Manger’s values, products, and customer service standards. This will not only show your enthusiasm but also help you answer questions about how you can embody their brand as a supervisor.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or handled a challenging situation. Highlight your ability to motivate others and drive results, as this is key for a supervisory role.
✨Demonstrate Customer Focus
Think of specific instances where you went above and beyond for a customer. Be ready to discuss how you would handle customer feedback and ensure a memorable experience, as this aligns perfectly with the role's expectations.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how success is measured for supervisors. This shows you’re serious about contributing to the team.
