At a Glance
- Tasks: Lead a team to create memorable customer experiences in a vibrant coffee shop.
- Company: Join Costa Coffee, the nation's favourite coffee shop, at Toddington Services.
- Benefits: Earn up to £37,000 plus bonuses, discounts, and enhanced benefits.
- Other info: Flexible working arrangements to support your work-life balance.
- Why this job: Shape a winning culture while developing your career in a dynamic environment.
- Qualifications: Experience in managing teams and achieving financial targets in retail or catering.
The predicted salary is between 32000 - 37000 € per year.
£32,000 - £37,000; 40 hours per week; Toddington Services, M1 between Junction 11 and 12, Toddington, Dunstable, LU5 6HR
As a Store Manager, you will understand that it is all about people; it’s where we look to create a memorable customer experience. We’ll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. You’ll lead your team to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UK’s rest stop experience.
What you will get in return as a Store Manager:
- Annual bonus up to £7,800pa (up to 20%, dependent on location and performance)
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager
What you will be doing as a Store Manager:
- Ensure that the Costa unit achieves, as a minimum, the financial targets agreed budget and P&L
- Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally
- Adhering to and ensuring delivery of brand standards
- Overall responsibility for driving consistent high quality customer service and sales
- Lead shifts including opening and closing the unit
What Skills & Knowledge you’ll need:
- A proven track record in managing and leading teams in a high volume, retail, or catering brand environment
- Previous experience working to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives
- An ability to build strong and positive relationships with stakeholders
- Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning
- An ability to remain calm under pressure in a pressurised environment
Benefits:
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Store Manager - Costa Costa · Toddington in Dunstable employer: Moto
As a Store Manager at Costa Coffee in Toddington, you will be part of a vibrant team dedicated to creating memorable customer experiences in the UK’s favourite coffee shop. With competitive salaries, an annual bonus scheme, and extensive employee discounts across various brands, we prioritise your well-being and professional growth through enhanced benefits and funded qualifications. Join us in shaping a winning culture while enjoying flexible working arrangements that support your work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Store Manager - Costa Costa · Toddington in Dunstable
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for a Store Manager role. You never know who might have the inside scoop on an opening!
✨Tip Number 2
Prepare for those interviews by practising common questions and scenarios related to team management and customer service. We recommend role-playing with a friend to get comfortable discussing your experience and how you can lead a team effectively.
✨Tip Number 3
Showcase your personality! When you get the chance to meet potential employers, let your passion for coffee and customer service shine through. Remember, they’re looking for someone who can create a memorable experience for customers and lead a team with enthusiasm.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Costa!
We think you need these skills to ace Store Manager - Costa Costa · Toddington in Dunstable
Some tips for your application 🫡
Show Your Passion for People:As a Store Manager, it's all about creating memorable experiences for customers. Make sure your application reflects your passion for people and how you can lead a team to deliver exceptional service.
Highlight Your Leadership Skills:We want to see your proven track record in managing teams. Share specific examples of how you've motivated and developed your colleagues in previous roles to show us you're the right fit.
Be Budget Savvy:Since you'll be responsible for financial targets, mention your experience with budgets and P&L. We love candidates who can demonstrate their ability to manage costs effectively while driving sales.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and get you on the path to joining our team at Costa.
How to prepare for a job interview at Moto
✨Know Your Numbers
As a Store Manager, you'll need to be comfortable with budgets and P&L. Brush up on your financial knowledge before the interview. Be ready to discuss how you've managed costs and driven sales in previous roles.
✨Showcase Your Leadership Style
This role is all about leading a team. Think of examples where you've motivated your team or improved performance. Share specific stories that highlight your mentoring and training skills, as well as how you’ve built strong relationships with your colleagues.
✨Customer Experience Focus
Since creating memorable customer experiences is key, prepare to talk about how you've enhanced customer service in past positions. Have a few examples ready that demonstrate your commitment to high-quality service and how you’ve handled challenges under pressure.
✨Cultural Fit Matters
Costa Coffee is looking for someone who can shape their winning culture. Research their values and think about how your personal values align. Be prepared to discuss how you would contribute to a positive work environment and support your team’s growth.
