People Advisor in Dunstable

At Moto, our purpose is to brighten people’s journeys through life. We're looking for an experienced People Advisor to join our People Team and play a key role in supporting managers across the business with employee relations matters. This is a specialist Employee Relations role and would suit an experienced ER professional who enjoys managing a varied, high-volume caseload while championing early intervention and informal resolution. Experience applying and promoting resolution-based approaches to workplace issues is essential.

What can I expect in return:

• Up to 15% annual bonus
• 25 days holiday plus bank holidays
• Life Assurance, enhanced maternity and paternity pay
• Up to 60% discount for you, your partner as well as your family and friends
• Fabulous training and development opportunities including funding qualifications

What you'll be doing:

• As a People Advisor, you'll be a key part of embedding Moto's Resolution Framework, helping managers address people issues early, confidently and consistently, with a focus on informal resolution wherever appropriate.
• Advise on a variety of employee relations cases, helping leaders navigate people challenges confidently and consistently.
• Champion Moto's Resolution Framework, helping managers resolve issues early and effectively.
• Manage a high-volume caseload of ER matters across multiple sites.
• Advise managers on disciplinaries, grievances, capability, conduct and probation cases.
• Support managers with investigations, hearings and outcome meetings.
• Promote informal resolution and early intervention to minimise escalation.
• Coach and develop managers to handle people issues confidently and consistently.
• Review Occupational Health reports and recommend appropriate next steps.
• Escalate complex or high-risk cases when required.
• Ensure compliance with company policy and UK employment law.
• Deliver training on the Resolution Framework, investigations, attendance and disciplinary processes.
• Monitor ER trends and identify opportunities for improvement.
• Support People compliance checks and governance activities.

What we're looking for:

• This role is heavily focused on Employee Relations and the successful candidate will be experienced in managing a varied, high-volume caseload while actively promoting Moto's Resolution Framework and informal resolution approach.
• Significant experience in an HR or People Advisor role with a strong ER focus.
• Experience managing a high-volume ER caseload across multiple sites or business areas.
• Confidence advising managers on a wide range of employee relations matters.
• Strong working knowledge of UK employment law and HR best practice.
• Experience supporting investigations, disciplinary hearings, absence management, probation reviews and grievance processes.
• Excellent judgement, with the ability to assess risk and know when escalation is required.
• Strong organisational skills and the ability to prioritise competing demands in a fast-moving environment.
• The confidence to challenge constructively and influence managers at all levels.

Why join Moto?

You'll be joining a supportive and collaborative People Team at an exciting time for the business. This is a fantastic opportunity for an ER specialist who enjoys solving problems, building manager capability and making a real impact on the colleague experience across one of the UK's leading motorway service operators. If you're an experienced ER professional who enjoys managing a varied, high-volume caseload and partnering with leaders to find practical, people-focused solutions, we'd love to hear from you.