At a Glance
- Tasks: Lead a team to deliver exceptional service and drive sales at BP's travel essentials store.
- Company: Join BP, a leader in transforming the UK's rest stop experience.
- Benefits: Enjoy a competitive salary, annual bonus, and up to 60% discounts at popular brands.
- Other info: Flexible working hours to support your work-life balance.
- Why this job: Be a brand ambassador and make a real impact on customer experiences.
- Qualifications: Previous leadership experience and a passion for customer service are essential.
The predicted salary is between 27700 - 27700 £ per year.
£27,700 per annum - 40 hours per week
Address: Doncaster Services, M18 Junction 5, Hatfield, Doncaster DN8 5GS
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering BP’s handy range travel essentials as well as Greggs baked goods in one place and exceptional service, as we transform the UK’s rest stop experience.
What we offer our supervisors:
- Annual bonus up to £3,455pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you’ll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Working hours and flexibility:
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Supervisor - BP BP · Doncaster employer: Moto
At BP, we pride ourselves on being an excellent employer, offering our supervisors a competitive salary and an annual bonus of up to £3,455. Our vibrant work culture fosters personal growth through funded qualifications and development opportunities, while our generous colleague discounts and enhanced benefits ensure that you and your family enjoy a rewarding experience. Located in Doncaster, we provide a unique chance to lead a dynamic team in transforming the UK’s rest stop experience, all while maintaining a healthy work-life balance with flexible working arrangements.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - BP BP · Doncaster
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on BP and their values. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've led a team or handled a tough situation. Being able to share these experiences will demonstrate your capability as a supervisor and how you can drive sales and customer service.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional yet approachable. A smart appearance can set the tone for a positive conversation about your potential role as a supervisor.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor - BP BP · Doncaster
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service and leadership shine through. We want to see that you’re excited about the role and ready to be a brand ambassador for BP!
Tailor Your CV:Make sure your CV highlights relevant experience in leading teams and delivering excellent customer service. We love seeing how your past roles have prepared you for this supervisor position.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with us at BP.
How to prepare for a job interview at Moto
✨Know the Role Inside Out
Before your interview, make sure you understand what being a supervisor at BP entails. Familiarise yourself with their brand standards and customer service expectations. This will help you demonstrate your enthusiasm for the role and show that you're ready to lead the team effectively.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved customer service. Highlight how you’ve motivated others and driven sales. This is your chance to shine as a potential brand ambassador!
✨Be Ready for Situational Questions
Expect questions about how you'd handle specific situations, like dealing with customer feedback or managing stock levels. Think of scenarios where you made decisions under pressure and be ready to discuss them. This shows your ability to think on your feet!
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
