At a Glance
- Tasks: Lead a team to deliver exceptional service and drive sales at BP's travel essentials store.
- Company: Join BP, transforming the UK's rest stop experience with a vibrant team.
- Benefits: Enjoy a competitive salary, annual bonus, and up to 60% discount on popular brands.
- Other info: Flexible working arrangements available to support your work-life balance.
- Why this job: Step into a leadership role and make a real impact while developing your career.
- Qualifications: Previous supervisory experience is a plus; passion for customer service is essential.
The predicted salary is between 27700 - 27700 £ per year.
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering BP’s handy range travel essentials as well as Greggs baked goods in one place and exceptional service, as we transform the UK’s rest stop experience.
What we offer our supervisors:
- Annual bonus up to £3,455pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you’ll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying. You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Where our customer’s journey pauses, yours just begins. Apply today!
*Please note internally this role is called Team Leader
Supervisor - BP in Doncaster employer: Moto
At BP, we pride ourselves on being an exceptional employer, offering a vibrant work culture where supervisors are empowered to lead and make impactful decisions. With competitive benefits including an annual bonus, generous colleague discounts, and extensive development opportunities, our Doncaster location provides a supportive environment for career growth while ensuring a healthy work-life balance. Join us in transforming the UK’s rest stop experience and be part of a team that values your contributions and fosters your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - BP in Doncaster
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on BP and their values. This will help you connect with the team and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your leadership stories! Think of examples from your past where you've led a team or handled a tough situation. Being able to share these experiences will demonstrate your capability as a supervisor.
✨Tip Number 3
Show off your customer service skills! Be ready to discuss how you've gone above and beyond for customers in previous roles. BP values exceptional service, so make sure they see that in you.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the BP family. Don’t miss out on this opportunity!
We think you need these skills to ace Supervisor - BP in Doncaster
Some tips for your application 🫡
Show Your Leadership Skills:Make sure to highlight any previous experience you have in leading or supervising a team. We want to see how you've motivated others and delivered great results, so share specific examples that showcase your leadership style.
Tailor Your Application:Don’t just send the same CV and cover letter everywhere! Take a moment to tailor your application to us. Mention why you're excited about the Supervisor role at BP and how your skills align with what we’re looking for.
Be Yourself:We love authenticity! When writing your application, let your personality shine through. Share your passion for customer service and how you can contribute to making our rest stop experience exceptional.
Apply Through Our Website:To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Moto
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with BP’s values and what they stand for. Understand their product range, especially the travel essentials and Greggs offerings. This will show your enthusiasm and commitment to being a brand ambassador.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed or motivated a team. Highlight your ability to provide coaching and feedback, as this is crucial for the role.
✨Demonstrate Customer Service Excellence
Be ready to discuss how you’ve delivered exceptional customer service in previous roles. Think of specific instances where you turned a negative experience into a positive one. This will illustrate your passion for creating memorable customer experiences.
✨Prepare for Situational Questions
Expect questions that assess your decision-making skills under pressure. Practice responses to scenarios like handling customer complaints or managing stock levels. This will help you convey your ability to think on your feet and make reasoned decisions.
