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- Tasks: Deliver exceptional customer service and maintain store standards in a fast-paced environment.
- Company: Join M&S Simply Food at moto, a top-rated workplace for 2024 and 2025.
- Benefits: Enjoy competitive pay, up to 60% discount, and fantastic development opportunities.
- Why this job: Be part of a team transforming the UK’s rest stop experience with quality food.
- Qualifications: Looking for adaptable, self-motivated individuals who thrive in dynamic settings.
- Other info: Flexible working hours available to support your work-life balance.
The predicted salary is between 12 - 16 £ per hour.
Are you ready to be our next M&S Simply Food Retail Assistant? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering M&S Simply Food’s handy range quality food items and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals. As a business, we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Retail Assistant - M&S Simply Food in Crawley employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S Simply Food in Crawley
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S Simply Food and moto. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you’ve gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you’re looking smart and presentable. It shows that you care about the role and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen and ready to join our awesome team at M&S Simply Food!
We think you need these skills to ace Retail Assistant - M&S Simply Food in Crawley
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring a friendly vibe to our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. If you've worked in fast-paced environments or have a knack for teamwork, shout about it! We love seeing how you fit into our dynamic culture.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. No need for fluff—just show us what makes you a great fit!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Moto
✨Know the Role Inside Out
Before your interview, make sure you understand what being a Retail Assistant at M&S Simply Food entails. Familiarise yourself with the job description and think about how your skills align with their needs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about delivering exceptional customer service, be prepared to share examples of how you've provided great service in the past. Think of specific situations where you went above and beyond for a customer, as this will demonstrate your ability to create memorable experiences.
✨Emphasise Your Adaptability
The job requires someone who can thrive in both busy and quieter times. Be ready to discuss how you've successfully managed different work environments or challenges. Highlighting your adaptability will show that you can handle the fast-paced nature of the role while also being productive during quieter moments.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You might want to ask about team dynamics, training opportunities, or what a typical day looks like. Thoughtful questions can leave a lasting impression on your interviewer.
