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- Tasks: Deliver exceptional customer service and maintain store standards in a fast-paced environment.
- Company: Join the award-winning team at M&S Simply Food, transforming rest stop experiences.
- Benefits: Enjoy competitive pay, up to 60% discount, and fantastic development opportunities.
- Other info: Flexible working hours and a culture that values equality and inclusion.
- Why this job: Be part of a dynamic team and create memorable experiences for customers.
- Qualifications: Looking for adaptable, self-motivated individuals who thrive in diverse environments.
The predicted salary is between 28800 - 28800 £ per year.
Shifts: Vary between 5am to 10pm, mixture of weekdays and weekends required
Address: Cobham Services, M25 between J9 and J10, Downside, Cobham, KT11 3DB
Are you ready to be our next M&S Simply Food Retail Assistant? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering M&S Simply Food’s handy range quality food items and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Retail Assistant - M&S Simply Food in Cobham employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - M&S Simply Food in Cobham
✨Tip Number 1
Get to know the company culture! Before your interview, check out moto's values and what makes them tick. This way, you can show off how you fit right in with their awesome team.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for customers. Being able to share these stories will make you stand out as a Retail Assistant who truly cares.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent M&S Simply Food.
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Retail Assistant - M&S Simply Food in Cobham
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for the role and what makes you unique.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention specific examples that demonstrate your ability to thrive in fast-paced environments and deliver exceptional customer service.
Keep It Clear and Concise: We appreciate a straightforward approach! Keep your application clear and to the point, making it easy for us to see why you’d be a great fit for our team. Avoid jargon and focus on what really matters.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the Retail Assistant position at M&S Simply Food.
How to prepare for a job interview at Moto
✨Know the Brand
Before your interview, take some time to familiarise yourself with M&S Simply Food. Understand their product range and what makes them stand out in the retail market. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Customer Service Skills
Since this role is all about delivering exceptional customer service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your ability to create memorable experiences.
✨Emphasise Adaptability
The job requires someone who can thrive in both busy and quieter times. Prepare to discuss how you've successfully managed different work environments in the past. Highlight your ability to stay calm under pressure and how you maintain productivity when things slow down.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.