At a Glance
- Tasks: Welcome customers, process orders, and maintain a tidy store environment.
- Company: Join WHSmith at Leigh Delamere Services for an exciting retail experience.
- Benefits: Enjoy competitive pay, discounts, and fantastic development opportunities.
- Other info: Weekly pay and a culture that values diversity and inclusion.
- Why this job: Be part of a friendly team transforming the UK’s rest stop experience.
- Qualifications: Looking for adaptable, self-motivated individuals ready for a dynamic role.
The predicted salary is between 12 - 13 £ per hour.
Retail Assistant - £12.83 per hour
Shifts: 7 Hours per week
Address: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LB
Are you ready to be our next WHSmith Retail Assistant? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering WHSmith’s handy range travel essentials and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friendly benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Maintaining supervision of our adult gaming areas
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals. As a business, we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Disclaimers:
- Hourly rates of pay may differ for under 18’s
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
Seasonal Retail Assistant - WHSmith WHSmith · Leigh Delamere in Chippenham employer: Moto
At WHSmith, we pride ourselves on being an excellent employer, offering our Retail Assistants a vibrant work culture where teamwork and customer service excellence are at the forefront. Located at the Leigh Delamere Services, our employees enjoy competitive pay, generous discounts, and fantastic development opportunities, including funded qualifications, all while contributing to transforming the UK’s rest stop experience. Join us for a rewarding role that not only values your individuality but also supports your growth in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Retail Assistant - WHSmith WHSmith · Leigh Delamere in Chippenham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on WHSmith and their values. This will help you connect with the team and show that you're genuinely interested in being part of their awesome culture.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories!
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and presentable. It shows that you take the opportunity seriously and are ready to represent WHSmith's brand standards.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re tech-savvy and ready to embrace the digital age of job hunting.
We think you need these skills to ace Seasonal Retail Assistant - WHSmith WHSmith · Leigh Delamere in Chippenham
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm and friendliness—qualities that are super important for a Retail Assistant.
Tailor Your Application:Make sure to tailor your application to the job description. Highlight your experience in customer service and any relevant skills that match what we’re looking for. This shows us you’ve done your homework and are genuinely interested in the role.
Keep It Clear and Concise:We appreciate a well-structured application! Keep your writing clear and to the point. Use bullet points if necessary to make it easy for us to read through your experiences and skills quickly.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Moto
✨Know the Role Inside Out
Before your interview, make sure you understand what a Retail Assistant does at WHSmith. Familiarise yourself with their customer service standards and the types of products they offer. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Your Enthusiasm
WHSmith is looking for friendly and enthusiastic individuals. During the interview, let your personality shine through! Share examples of how you've provided excellent customer service in the past and express your excitement about joining their team.
✨Demonstrate Adaptability
This role requires someone who can thrive in both busy and quieter times. Prepare to discuss situations where you've successfully adapted to changing environments or handled multiple tasks at once. Highlighting your flexibility will show that you're a great fit for their dynamic work culture.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This not only shows your interest but also helps you determine if WHSmith is the right place for you.
