At a Glance
- Tasks: Deliver exceptional customer service and assist with store operations.
- Company: Join WHSmith at moto, a recognised top workplace.
- Benefits: Enjoy competitive pay, discounts, and flexible working hours.
- Other info: Fantastic development opportunities and a culture of inclusivity.
- Why this job: Be part of a dynamic team transforming the UK’s rest stop experience.
- Qualifications: Looking for adaptable, self-motivated individuals ready to thrive.
The predicted salary is between 26500 - 26500 £ per year.
Retail Assistant - £12.83 per hour
Shifts: 7 Hours per week
Address: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LB
Are you ready to be our next WHSmith Retail Assistant? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering WHSmith’s handy range travel essentials and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Maintaining supervision of our adult gaming areas
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals. As a business, we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Seasonal Retail Assistant - WHSmith in Chippenham employer: Moto
At WHSmith, we pride ourselves on being an exceptional employer, offering our Retail Assistants a vibrant work culture that values teamwork and inclusivity. With competitive pay, generous discounts, and fantastic development opportunities, including funded qualifications, we ensure our employees feel valued and supported in their career growth. Located at the Leigh Delamere Services, our team enjoys a dynamic environment where flexibility and work-life balance are prioritised, making it a rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Retail Assistant - WHSmith in Chippenham
✨Tip Number 1
Get to know WHSmith and moto! Familiarise yourself with their products and values. When you walk into that interview, show them you’re not just another candidate but someone who genuinely cares about delivering exceptional customer service.
✨Tip Number 2
Practice your people skills! Since this role is all about interacting with customers, think of some scenarios where you can demonstrate your friendly and adaptable nature. Role-play with a mate or in front of the mirror if you have to!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and approachable. A neat appearance shows you take the opportunity seriously and are ready to represent the brand.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Seasonal Retail Assistant - WHSmith in Chippenham
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to bring a friendly vibe to our team.
Tailor Your CV:Make sure to customise your CV to highlight relevant experience. If you've worked in fast-paced environments before, mention it! We love seeing how you can adapt and thrive in different situations.
Be Yourself:We value authenticity, so don’t be afraid to let your personality come through in your application. Share a bit about who you are and what makes you unique—this helps us get to know the real you!
Apply Through Our Website:For the best chance of joining our awesome team, make sure to apply directly through our website. It’s super easy and ensures your application lands right where it needs to be!
How to prepare for a job interview at Moto
✨Know the Company
Before your interview, take some time to research WHSmith and moto. Understand their values, mission, and what makes them stand out in the retail industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Show Your Customer Service Skills
As a Retail Assistant, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think about how you can demonstrate your friendly and enthusiastic nature during the interview.
✨Be Ready for Fast-Paced Scenarios
Since the role requires adaptability in fast-paced environments, be prepared to discuss how you handle pressure and stay productive. You might even want to practice answering situational questions that reflect this dynamic work setting.
✨Emphasise Teamwork
WHSmith values teamwork, so come ready to share experiences where you’ve successfully collaborated with others. Highlight your ability to contribute to a positive team culture and how you can help create memorable experiences for customers together with your colleagues.
