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- Tasks: Deliver exceptional customer service and assist with food orders at M&S Simply Food.
- Company: Join the award-winning team at moto, recognised as a top workplace.
- Benefits: Enjoy competitive pay, discounts, and fantastic development opportunities.
- Other info: Flexible working hours to support your work-life balance.
- Why this job: Be part of transforming the UK’s rest stop experience while gaining valuable skills.
- Qualifications: Looking for adaptable, self-motivated individuals ready to thrive in a dynamic environment.
The predicted salary is between 12 - 12 £ per hour.
Retail Assistant - £12.83 per hour
Shifts: Saturday and Sunday, between 5am and 11pm
Address: Leigh Delamere Services, M4, Chippenham, Wiltshire, SN14 6LB
Are you ready to be our next M&S Simply Food Retail Assistant? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering M&S Simply Food’s handy range of quality food items and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family-friendly benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer-centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following day's trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real-life individuals. As a business, we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Seasonal Retail Assistant - M&S Simply Food in Chippenham employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Retail Assistant - M&S Simply Food in Chippenham
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S Simply Food's values and what they stand for. This way, you can show how your personality fits right in with their team.
✨Tip Number 2
Practice your customer service skills! Think of examples where you've gone above and beyond for a customer. Being able to share these stories will make you stand out as someone who truly cares about delivering exceptional service.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart-casual that reflects the brand. It shows you're serious about the role and understand the importance of presentation in retail.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the position. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Seasonal Retail Assistant - M&S Simply Food in Chippenham
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm and friendliness. Remember, we value authenticity!
Tailor Your Application: Make sure to customise your application to highlight how your skills match what we're looking for. Mention your experience in fast-paced environments and your ability to adapt—these are key for the Retail Assistant role!
Keep It Clear and Concise: We appreciate a straightforward approach. Keep your application clear and to the point, focusing on your relevant experiences and skills. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen to join our awesome team at M&S Simply Food!
How to prepare for a job interview at Moto
✨Know the Brand
Before your interview, take some time to familiarise yourself with M&S Simply Food. Understand their values, product range, and what sets them apart in the retail sector. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Customer Service Skills
As a Retail Assistant, exceptional customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for customers. Think about how you resolved issues or created memorable experiences, as this will demonstrate your suitability for the role.
✨Emphasise Adaptability
This role requires someone who can thrive in both busy and quieter times. Be ready to discuss situations where you've successfully adapted to changing environments or demands. Highlighting your flexibility will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the position and helps you gauge if it’s the right fit for you.