At a Glance
- Tasks: Lead a team to deliver exceptional service and delicious baked goods.
- Company: Join Greggs, transforming the UK’s rest stop experience with a fun culture.
- Benefits: Enjoy up to £3,445 annual bonus, 60% discounts, and enhanced benefits.
- Other info: Flexible working hours to support your work-life balance.
- Why this job: Be a brand ambassador and make a real impact in customer experiences.
- Qualifications: Previous leadership experience and a passion for customer service are key.
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Greggs much loved sausage rolls, baked goods and exceptional service as we transform the UK’s rest stop experience.
What we offer our supervisors:
- Annual bonus up to £3,445pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa, M&S, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you’ll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying. You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!
We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Where our customer’s journey pauses, yours just begins.
Supervisor - Greggs Greggs · Toddington in Chalton employer: Moto
Greggs is an exceptional employer that values its supervisors as key leaders in delivering outstanding customer experiences. Located at Toddington Services, we offer a vibrant work culture with generous benefits including an annual bonus, substantial colleague discounts, and extensive development opportunities to help you grow your career. Join us in transforming the UK’s rest stop experience while enjoying flexible working arrangements that support your work-life balance.
