At a Glance
- Tasks: Lead your team to deliver KFC's famous chicken and exceptional service.
- Company: Join KFC and be part of transforming the UK's rest stop experience.
- Benefits: Enjoy a £1,000 retention bonus, up to 60% discounts, and enhanced benefits.
- Other info: Flexible hours available to support your work-life balance.
- Why this job: Grow your career in a fun environment with fantastic development opportunities.
- Qualifications: Previous leadership experience and a passion for customer service are ideal.
The predicted salary is between 13 - 16 £ per hour.
£13.40 per hour - 35 hours per week
Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT
As a Supervisor you will be the strong right arm to your restaurant manager and empowered to run the unit like it’s yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering KFC’s world-famous fried chicken and exceptional service as we transform the UK’s rest stop experience.
What we offer our Supervisors:
- £1,000 retention bonus*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a Supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the leadership team in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you’ll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying. You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance. Where our customer's journey pauses, yours just begins. Apply today!
*Please note internally this role is called Team Leader. *Retention bonus payable subject to completion of KFC’s Shift Leadership Programme, payment made in two 6 monthly instalments and pro-rata based on start date on contract.
Supervisor - KFC KFC · Southwaite in Carlisle employer: Moto
KFC Southwaite is an exceptional employer that prioritises employee growth and well-being, offering a competitive salary of £13.40 per hour along with a £1,000 retention bonus and generous discounts across various brands. Our vibrant work culture fosters leadership and development, providing Supervisors with the opportunity to enhance their skills through funded qualifications while enjoying flexible working arrangements that support a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor - KFC KFC · Southwaite in Carlisle
✨Tip Number 1
Get to know the company culture! Before your interview, check out KFC's social media and website. This will help you understand their values and how you can fit in as a Supervisor.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or handled customer feedback. Be ready to share these experiences during your interview to show you're the enthusiastic leader they need.
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and professional. It shows you take the role seriously and are ready to represent the KFC brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the role and benefits right there!
We think you need these skills to ace Supervisor - KFC KFC · Southwaite in Carlisle
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how much you love delivering great customer experiences and leading a team. Share any relevant experiences that highlight your passion for the food service industry.
Tailor Your CV:Make sure your CV is tailored to the Supervisor role at KFC. Highlight your leadership experience and any achievements that demonstrate your ability to drive sales and maintain brand standards. We want to see how you can contribute to our mission!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where necessary to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show us your decision-making skills in your written responses.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do – just follow the prompts and submit your details!
How to prepare for a job interview at Moto
✨Know the Brand
Before your interview, make sure you understand KFC's values and what makes their service stand out. Familiarise yourself with their menu and any recent promotions. This will show your enthusiasm for the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a Supervisor, you'll need to demonstrate your ability to lead a team. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your coaching style and how you motivate others to achieve their best.
✨Prepare for Situational Questions
Expect questions that assess how you handle pressure and customer feedback. Think of scenarios where you've had to make quick decisions or manage difficult situations. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, have a few questions ready to ask about the team dynamics, training opportunities, or what success looks like in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.
