At a Glance
- Tasks: Deliver exceptional customer service and maintain store standards in a fast-paced environment.
- Company: Join M&S Simply Food at moto, transforming the UK’s rest stop experience.
- Benefits: Enjoy up to 60% discount, weekly pay, and fantastic development opportunities.
- Other info: Recognised as one of the Sunday Times Best Places to Work in 2024 and 2025.
- Why this job: Be part of a dynamic team and create memorable experiences for customers.
- Qualifications: Looking for adaptable, self-motivated individuals who thrive in diverse environments.
The predicted salary is between 12 - 13 £ per hour.
Are you ready to be our next M&S Simply Food Retail Assistant? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering M&S Simply Food’s handy range of quality food items and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer‑centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following day’s trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast‑paced, high‑energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you’re adaptable, self‑motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals. As a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, and we’re leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it—we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025. We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Seasonal Retail Assistant - M&S Simply Food M&S Simply Food · Southwaite in Carlisle employer: Moto
At M&S Simply Food, located at Southwaite Services, we pride ourselves on being an exceptional employer that values our team members' contributions and well-being. With competitive pay, generous colleague discounts, and a commitment to employee development through funded qualifications, we foster a supportive and inclusive work culture where everyone can thrive. Join us in transforming the UK’s rest stop experience while enjoying flexible working arrangements and the opportunity to be part of a recognised workplace that celebrates diversity and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Retail Assistant - M&S Simply Food M&S Simply Food · Southwaite in Carlisle
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on M&S Simply Food and moto. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat with us.
✨Tip Number 3
Show off your adaptability! The job description mentions thriving in fast-paced environments, so be prepared to discuss how you've handled busy situations before. We want to see that you can keep calm and collected when things get hectic!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows that you’re proactive and keen to join our awesome team at M&S Simply Food.
We think you need these skills to ace Seasonal Retail Assistant - M&S Simply Food M&S Simply Food · Southwaite in Carlisle
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show off your enthusiasm and friendliness—qualities that are super important for a Retail Assistant.
Tailor Your Application:Make sure to tailor your application to the role. Highlight any experience you have in fast-paced environments or customer service. We love seeing how your skills match what we’re looking for, so don’t hold back!
Show Your Team Spirit:Since teamwork is key in our stores, mention any experiences where you’ve worked well with others. Whether it’s in a job, school project, or even sports, showing us you can collaborate will definitely catch our eye.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Moto
✨Know the Brand
Before your interview, take some time to familiarise yourself with M&S Simply Food. Understand their values, product range, and what sets them apart in the retail sector. This knowledge will help you demonstrate your enthusiasm and fit for the role.
✨Showcase Your Customer Service Skills
As a Retail Assistant, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Highlight your ability to handle challenges with a positive attitude, as this aligns perfectly with what they’re looking for.
✨Demonstrate Adaptability
This role requires someone who can thrive in both busy and quieter times. Think of situations where you've successfully adapted to changing environments or tasks. Be ready to discuss how you maintain focus and productivity, regardless of the pace.
✨Emphasise Teamwork
M&S Simply Food values a culture of togetherness and teamwork. Prepare to talk about your experiences working in teams, how you contribute to a positive atmosphere, and how you support your colleagues. This will show that you’re not just a great individual worker but also a team player.
