At a Glance
- Tasks: Deliver exceptional customer service and assist with food orders in a fast-paced environment.
- Company: Join the award-winning team at M&S Simply Food, transforming rest stop experiences.
- Benefits: Enjoy up to 60% discount, weekly pay, and fantastic development opportunities.
- Other info: Flexible working arrangements to support your work-life balance.
- Why this job: Be part of a dynamic team and create memorable experiences for customers.
- Qualifications: Looking for adaptable, self-motivated individuals who thrive in diverse environments.
The predicted salary is between 12 - 13 £ per hour.
Are you ready to be our next M&S Simply Food Retail Assistant? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering M&S Simply Food’s handy range of quality food items and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Retail Assistants:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family-friendly benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Retail Assistant:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer-centric mindset
- Receiving deliveries and replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following day's trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real-life individuals. As a business, we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Seasonal Retail Assistant - M&S Simply Food in Carlisle employer: Moto
At moto, we pride ourselves on being an exceptional employer, offering our Retail Assistants a vibrant work culture that values teamwork, diversity, and personal growth. With competitive pay, generous discounts, and enhanced benefits, including sick pay and family-friendly policies, we ensure our employees feel valued and supported. Located at Southwaite Services, our team enjoys flexible working arrangements and fantastic development opportunities, making it a rewarding place to build a career while delivering outstanding customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Retail Assistant - M&S Simply Food in Carlisle
✨Tip Number 1
Get to know the company culture! Before your interview, check out M&S Simply Food's social media and website. This will help you understand their values and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve gone above and beyond for a customer. Being able to share these stories will make you stand out during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, wear something smart-casual that reflects the brand. It shows you care about the role and are ready to represent M&S Simply Food.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Seasonal Retail Assistant - M&S Simply Food in Carlisle
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can bring your unique flair to our team.
Tailor Your Application:Make sure to customise your application to match what we’re looking for. Highlight your experience in fast-paced environments and your ability to adapt—these are key traits we value at M&S Simply Food!
Showcase Your Customer Service Skills:Since this role is all about delivering exceptional customer service, share examples of how you've gone above and beyond for customers in the past. We love hearing about those memorable experiences you’ve created!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Moto
✨Know the Brand
Before your interview, take some time to familiarise yourself with M&S Simply Food. Understand their product range and what makes them stand out in the retail market. This knowledge will help you answer questions confidently and show your genuine interest in the role.
✨Show Your Customer Service Skills
As a Retail Assistant, exceptional customer service is key. Prepare examples from your past experiences where you've gone above and beyond for customers. Think about how you can demonstrate your friendly and enthusiastic nature during the interview.
✨Emphasise Adaptability
This role requires someone who can thrive in both busy and quieter times. Be ready to discuss situations where you've successfully adapted to changing environments or challenges. Highlight your ability to stay calm under pressure and maintain productivity.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or what a typical day looks like. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
