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- Tasks: Lead a team to deliver exceptional customer service and maintain brand standards.
- Company: Join Burger King, a global leader in fast food with a vibrant culture.
- Benefits: Enjoy competitive salary, annual bonuses, and up to 60% discounts at popular brands.
- Why this job: Be a key player in transforming the UK's rest stop experience while developing your career.
- Qualifications: Previous leadership experience is a plus; passion for customer service is essential.
- Other info: Flexible working hours available to support your work-life balance.
The predicted salary is between 22600 - 30760 £ per year.
£26,900 per annum
40 hours per week - Store is open 5am to midnight
Frankley Services, Southbound M5 between Junction 3 and 4, Illey Ln, Birmingham, B32 4AR
As a supervisor you will be the strong right arm to your store manager and empowered to run the unit like it's yours. The role is simple, to be an enthusiastic leader and brand ambassador delivering Burger King's world-famous flame grilled menu and exceptional customer service as we transform the UK's rest stop experience.
What we offer our supervisors:
- Annual bonus up to £3,445pa*
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications, leading to the next step in the management team
What you will be doing as a supervisor:
- Leading your teams to achieve and deliver excellent brand standards and customer service
- Maximising profit by driving sales and controlling costs
- Processing stock counts and orders
- Partnering with the Store Manager in setting targets for the team to achieve
- Spending time with Team Members to provide coaching and feedback, identifying training needs where needed
- Taking ownership of customer feedback, responding appropriately in a timely manner
- Supporting the team with preparing food and refreshments
What you'll bring to us:
- Previous experience of leading or supervising a team highly desirable
- Passion for delivering a memorable customer experience
- Great communication skills and be comfortable making decisions
- Ability to work on own initiative and make reasoned decisions under pressure
You may be a shift manager, team leader or duty manager who is aspiring to grow their career into management, or you may be a team member, customer service assistant or crew member looking for that next step. We want to hear from you.
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Where our customer's journey pauses, yours just begins. Apply today.
*Please note internally this role is called Team Leader
Supervisor - Burger King in Bromsgrove employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Burger King in Bromsgrove
✨Tip Number 1
Get to know the company culture! Before your interview, check out Burger King's social media and website. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your leadership stories! Think of times when you've led a team or handled customer feedback. Be ready to share these experiences during your interview to demonstrate your skills and passion for delivering great service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and professional. It shows respect for the role and the company, plus it helps you feel more confident.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Supervisor - Burger King in Bromsgrove
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see your passion for delivering exceptional customer service and leading a team. Make sure to highlight any relevant experience that showcases your love for the fast-paced environment.
Tailor Your CV: Don’t just send out the same CV for every job! Take a moment to tailor your CV specifically for the Supervisor role at Burger King. Use keywords from the job description and emphasise your leadership skills and experience in a similar setting.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the role. Highlight your achievements and how they relate to the responsibilities of a supervisor.
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed! It’s super easy and ensures your application goes directly to us. Plus, we love seeing candidates who take the initiative to follow our application process.
How to prepare for a job interview at Moto
✨Know the Brand Inside Out
Before your interview, make sure you’re familiar with Burger King's menu and values. Understand what makes their customer service stand out and be ready to discuss how you can embody that as a supervisor.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. Highlight your ability to motivate others and drive results, as this is key for the supervisor role.
✨Demonstrate Your Customer Focus
Think of specific instances where you’ve gone above and beyond for a customer. Be ready to explain how you would handle customer feedback and ensure a memorable experience, as this aligns with the brand's commitment to exceptional service.
✨Ask Insightful Questions
Prepare thoughtful questions about the store’s operations, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.