At a Glance
- Tasks: Lead a dynamic team to enhance customer experience across multiple brands.
- Company: Join one of the UK’s busiest rest stop destinations with a vibrant culture.
- Benefits: Enjoy up to 25% annual bonus, exclusive discounts, and inclusive benefits.
- Why this job: Elevate your leadership skills while driving performance in a fast-paced environment.
- Qualifications: Experience in multi-site operations and strong people management skills.
- Other info: Flexible working arrangements to support your work-life balance.
The predicted salary is between 33000 - 77000 £ per year.
Ready to take the reins of a high-impact, multi-unit operation? We’re looking for a dynamic Site Operations Manager to elevate the customer experience across one of the UK’s busiest rest stop destinations. If you thrive in fast-paced environments, lead with vision, and know how to drive performance across multiple departments—this is your next big move.
What we offer our Site Operations Managers:
- Bonus: Annually up to 25%
- Exclusive discounts: Up to 60% off for you, your partner, and loved ones
- Inclusive benefits: Enhanced maternity, paternity, pension, sick pay & life assurance
What You’ll Lead:
- Oversee a site with over 65 team members, including Department Managers across food, retail, and service.
- Champion operational excellence, customer satisfaction, and brand standards across 5 brands.
- Drive commercial success through strategic planning, cost control, and P&L ownership.
- Build a culture of empowerment, recognition, and continuous development.
Who We’re Looking For:
- Proven success in multi-site or high-volume operations (retail, hospitality, catering), delivering £5 million and above in turnover.
- Strong commercial acumen with hands-on experience in budgeting and financial performance.
- A people-first leader who inspires, coaches, and builds high-performing teams.
- Confident stakeholder manager with excellent communication and influencing skills.
Whether you’re an Area Manager ready to own a flagship site, a Regional Manager seeking a fresh challenge, or a Multi-Site Operator looking to make a bigger impact—we want to hear from you. We offer flexible working arrangements, including full or part-time hours, as well as wherever we can compress or a fixed shift pattern to support your work-life balance.
Where the customer journey pauses, your leadership journey accelerates. Apply today!
Site Operations Manager Operations Team · Blyth employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Site Operations Manager Operations Team · Blyth
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Site Operations Manager role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its operations. Understand their brands and customer experience strategies. This will help you showcase how your skills align with their goals and make you stand out as a candidate.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've driven performance and built high-performing teams in past roles. This is your chance to shine and show them you’re the people-first leader they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Site Operations Manager Operations Team · Blyth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Site Operations Manager role. Highlight your achievements in multi-site operations and any relevant financial performance metrics to catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your leadership style aligns with our people-first approach. Be genuine and let your personality come through.
Showcase Your Achievements: When detailing your experience, focus on specific examples of how you've driven performance and improved customer satisfaction in previous roles. Numbers speak volumes, so don’t shy away from sharing your successes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Moto
✨Know Your Numbers
As a Site Operations Manager, you'll need to demonstrate your commercial acumen. Brush up on key financial metrics and be ready to discuss how you've driven performance in previous roles. Think about specific examples where you managed budgets or improved P&L.
✨Showcase Your Leadership Style
This role is all about people management. Prepare to share your leadership philosophy and how you've built high-performing teams. Have anecdotes ready that highlight your coaching skills and how you've empowered your team members to excel.
✨Understand the Customer Experience
Since this position focuses on elevating customer experience, think about how you've enhanced customer satisfaction in past roles. Be prepared to discuss strategies you've implemented to improve service standards and operational excellence.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities in a fast-paced environment. Practice articulating your thought process and decision-making skills when faced with challenges, especially in multi-unit operations.