At a Glance
- Tasks: Join our team to serve delicious KFC and create memorable customer experiences.
- Company: KFC at moto, transforming the UK’s rest stop experience.
- Benefits: Enjoy up to 60% discount, bonus pay, and fantastic development opportunities.
- Other info: Flexible working hours to support your work-life balance.
- Why this job: Be part of a fun, fast-paced environment while making customers smile.
- Qualifications: Looking for adaptable, self-motivated individuals ready to thrive in any situation.
The predicted salary is between 12 - 12 £ per hour.
Shifts: Weekend between 7am and midnights - 7 hours per week
Address: Washington Services, A1(M) Junction 64, Portobello, Birtley, County Durham DH3 2SJ
Are you ready to be our next KFC Team Member? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering KFC’s world famous, finger lickin’ chicken and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Team Members:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
What you’ll be doing as a Team Member:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Assembling a range of KFC products to order with speed and accuracy to perfection
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store and kitchen, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Team Member - KFC KFC · Washington in Birtley employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member - KFC KFC · Washington in Birtley
✨Tip Number 1
Get to know the company culture! Before your interview, check out KFC's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, wear something smart-casual. It shows you care about making a good impression and are ready to represent the KFC brand.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application in front of us. Plus, it shows you’re tech-savvy and keen to join our awesome team at KFC!
We think you need these skills to ace Team Member - KFC KFC · Washington in Birtley
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your enthusiasm and friendliness. Remember, we’re looking for individuals who can bring their authentic selves to our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with what we’re looking for. Mention any previous customer service experience or teamwork skills that make you a great fit for the KFC Team Member role.
Keep It Clear and Concise: While we love a good story, keep your application straightforward and to the point. Use clear language and avoid jargon to ensure we can easily understand your qualifications and why you’d be a fantastic addition to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way to ensure it gets to us directly. Plus, you’ll find all the details you need about the role and our awesome team culture right there.
How to prepare for a job interview at Moto
✨Know the KFC Vibe
Before your interview, get familiar with KFC's brand and values. They’re all about delivering exceptional customer service and creating a friendly atmosphere. Think about how you can embody that spirit in your responses.
✨Show Your Team Spirit
This role is all about teamwork! Be ready to share examples of how you've worked well with others in the past. Highlight your adaptability and how you thrive in both busy and quieter settings—this will show you’re the dynamic individual they’re looking for.
✨Prepare for Customer Scenarios
Expect questions about handling customer interactions. Think of a few scenarios where you’ve resolved challenges or provided excellent service. This will demonstrate your customer-centric mindset and ability to leave a memorable impression.
✨Dress the Part
While it’s a casual environment, showing up neat and tidy can make a great first impression. Opt for smart-casual attire that reflects your enthusiasm for the role. It shows you care about the opportunity and respect the interview process.