At a Glance
- Tasks: Join our team to serve delicious KFC and create memorable customer experiences.
- Company: KFC at Moto, a recognised Best Place to Work.
- Benefits: Enjoy up to 60% discount, bonus pay, and funded qualifications.
- Other info: Flexible hours to support your work-life balance and career growth.
- Why this job: Be part of a fun, fast-paced environment while making customers smile.
- Qualifications: Looking for adaptable, friendly individuals ready to thrive in any situation.
The predicted salary is between 26600 - 26600 £ per year.
Shifts: Vary between 10am to 11pm, mixture of weekdays and weekends required
Address: Frankley Services, M5 between Junction 3 and 4, Illey Ln, Birmingham, B32 4AR
Are you ready to be our next KFC Team Member? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering KFC’s world famous, finger lickin’ chicken and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Team Members:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
What you’ll be doing as a Team Member:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Assembling a range of KFC products to order with speed and accuracy to perfection
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store and kitchen, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Team Member - KFC in Birmingham employer: Moto
At moto, we pride ourselves on being an exceptional employer, offering our Team Members a vibrant work culture where enthusiasm and teamwork thrive. With competitive pay, generous discounts, and enhanced benefits including sick pay and family-friendly policies, we are committed to supporting your growth through fantastic development opportunities. Join us at our Frankley Services location, where you can enjoy flexible working arrangements and be part of a team recognised as one of the Sunday Times Best Places to Work in 2024 and 2025.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - KFC in Birmingham
✨Tip Number 1
Get to know the KFC vibe! Before your interview, pop into a local branch and observe how the team interacts with customers. This will help you understand the culture and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about how you'd greet a customer or handle a tricky situation. Being friendly and adaptable is key, so role-play with a mate to get comfortable with those scenarios.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well with others in fast-paced environments. Highlighting your ability to thrive in chaos will make you stand out as a perfect fit for the KFC team.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets directly to us. Plus, it shows you're keen on joining our awesome team at moto. Don’t miss out on this chance!
We think you need these skills to ace Team Member - KFC in Birmingham
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to know the real you, so don’t be afraid to show off your enthusiasm and friendliness. Remember, we’re looking for individuals who can bring their authentic selves to our team.
Tailor Your Application:Make sure to tailor your application to the role of Team Member. Highlight any experience you have in fast-paced environments or customer service. Show us how you can thrive in both busy and quieter settings, just like we do at KFC!
Keep It Clear and Concise:While we love a good story, keep your application clear and to the point. Use bullet points if you need to, and make sure your skills and experiences are easy to spot. We appreciate straightforwardness, especially when it comes to processing applications!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our awesome team culture right there!
How to prepare for a job interview at Moto
✨Know the KFC Menu Inside Out
Before your interview, make sure you’re familiar with KFC’s menu and their famous offerings. This shows your enthusiasm for the brand and helps you answer questions about products confidently.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think of situations where you resolved issues or made a customer's day better—this is key for a role focused on delivering memorable experiences.
✨Demonstrate Your Adaptability
Since the job requires switching between fast-paced and quieter environments, be ready to discuss how you handle different situations. Share specific examples that highlight your ability to stay calm under pressure and maintain productivity.
✨Emphasise Teamwork
KFC values a culture of togetherness, so be prepared to talk about your experience working in teams. Highlight how you contribute to a positive team dynamic and support your colleagues, as this will resonate well with the interviewers.
