At a Glance
- Tasks: Join our team to deliver delicious Chopstix cuisine and exceptional customer service.
- Company: Be part of moto, recognised as one of the Best Places to Work!
- Benefits: Enjoy competitive pay, discounts, bonuses, and flexible working hours.
- Other info: Great opportunities for personal growth and a supportive team culture.
- Why this job: Make a difference in customers' experiences while developing your skills.
- Qualifications: Looking for enthusiastic individuals who thrive in fast-paced environments.
The predicted salary is between 26600 - 26600 £ per year.
Shifts: Vary between 11am to 9pm, mixture of weekdays and weekends required.
Address: Cherwell Valley Services, M40 Junction 10, Northampton Road, Ardley, Bicester OX27 7RD.
Are you ready to be our next Chopstix Team Member? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Chopstix Asian cuisine and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Team Members:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Team Member:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of hot food throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the kitchen, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals. As a business, we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences. We’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Disclaimers:
- Hourly rates of pay may differ for under 18’s
- Please note this role internally is known as Customer Service Assistant
- Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
Team Member - Chopstix in Bicester employer: Moto
Moto is an exceptional employer that prioritises employee growth and well-being, offering a dynamic work culture in Thurrock. With benefits like an annual bonus, generous staff discounts, and enhanced pension plans, team members are supported in their career progression towards leadership roles. Join us to be part of a vibrant team dedicated to delivering outstanding customer service while enjoying the flexibility and rewards that come with working at Moto.
StudySmarter Expert Advice🤫
We think this is how you could land Team Member - Chopstix in Bicester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Chopstix's social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these during your chat with us.
✨Tip Number 3
Dress the part! When you come in for your interview, wear something smart-casual that reflects the friendly and energetic atmosphere at Chopstix. First impressions matter, so let your personality shine through!
✨Tip Number 4
Don’t forget to follow up! After your interview, shoot us a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in our minds as we make our decisions.
We think you need these skills to ace Team Member - Chopstix in Bicester
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show your enthusiasm for joining our Chopstix team.
Tailor Your Application:Make sure to highlight your relevant experience and skills that match what we’re looking for. If you've worked in fast-paced environments or have a knack for customer service, shout about it!
Keep It Clear and Concise:We appreciate a straightforward application. Stick to the point and make sure your writing is easy to read. A well-structured application will definitely catch our eye!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Moto
✨Know the Chopstix Vibe
Before your interview, get familiar with Chopstix's menu and their approach to customer service. Understanding their Asian cuisine offerings and what makes them unique will show your enthusiasm and help you connect with the interviewers.
✨Show Your Team Spirit
Since teamwork is key in this role, be ready to share examples of how you've worked well with others in the past. Highlight any experiences where you’ve contributed to a positive team environment or helped resolve conflicts.
✨Demonstrate Adaptability
This job requires someone who can thrive in both busy and quieter moments. Prepare to discuss times when you've successfully adapted to changing situations or handled multiple tasks at once, showcasing your ability to stay calm under pressure.
✨Bring Your Customer-Centric Mindset
Chopstix values exceptional customer service, so think of specific instances where you went above and beyond for a customer. Be ready to explain how you would handle common challenges in a fast-paced environment while keeping the customer experience top-notch.
