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- Tasks: Serve delicious coffee and food while providing top-notch customer service.
- Company: Join Costa, the UK's favourite coffee shop, transforming rest stop experiences.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits.
- Other info: Check transport access before applying; weekly pay and funded qualifications available.
- Why this job: Great opportunity for growth, fun culture, and making a difference in customer experiences.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
£12.35 per hour
Address: Knutsford Services, 18 and 19, M6 Northbound between Junction, Knutsford WA16 0TL
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Baristas:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Barista:
- Producing coffees, teas, frappes and more, as well as serving food to brand standards
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant or a café worker, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
Where our customer’s journey pauses, yours just begins.
Apply today
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
INDLP
Want to know what it\’s like to work for us? Find out from our colleague Fabiana
#J-18808-Ljbffr
Barista - Costa Drive Thru Costa · Knutsford employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa Drive Thru Costa · Knutsford
✨Tip Number 1
Show your enthusiasm! When you apply for the Barista position, make sure to convey your passion for coffee and customer service. A positive attitude can go a long way in making a great impression.
✨Tip Number 2
Familiarise yourself with Costa's menu and offerings. Knowing the different types of coffee and beverages they serve will demonstrate your interest and readiness to learn, which is key for this role.
✨Tip Number 3
Be prepared to discuss your availability. Since this role is at a motorway services area, flexibility with your working hours can be a big plus, especially during peak travel times.
✨Tip Number 4
Research the company culture at Costa. Understanding their values and commitment to customer service will help you align your responses during any interviews and show that you're a good fit for the team.
We think you need these skills to ace Barista - Costa Drive Thru Costa · Knutsford
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa is looking for in a Barista. Focus on the key responsibilities and skills mentioned, such as customer service and coffee preparation.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality. Emphasise your enthusiasm for customer service and any transferable skills you may have.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention why you want to work at Costa and how you can contribute to their mission of transforming the UK's rest stop experience.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Costa is looking for enthusiastic individuals, so make sure to express your passion for coffee and customer service during the interview. Share why you want to work in a coffee shop and how you enjoy interacting with customers.
✨Highlight Transferable Skills
Even if you don't have direct experience in hospitality or retail, think about skills from previous jobs or experiences that could be relevant. For example, teamwork, communication, and problem-solving are all valuable in a barista role.
✨Ask Questions
Prepare some questions to ask the interviewer about the role and the company culture. This shows your interest and helps you determine if it's the right fit for you. You might ask about training opportunities or what a typical day looks like.
✨Be Ready to Discuss Availability
Since this role is at a motorway services area, be prepared to discuss your availability. Make sure you can commit to the hours required, especially if public transport access is limited. Being flexible can be a big plus!