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- Tasks: Serve delicious coffee and food while providing top-notch customer service.
- Company: Join Costa Coffee, the UK's favourite coffee shop, transforming rest stop experiences.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like pension and sick pay.
- Why this job: Perfect for those seeking a fun, supportive environment with great development opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
Barista – £12.35ph
Address: Cherwell Valley Services,M40 Junction, 10 Northampton Road, Ardley, Bicester OX27 7RD
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Baristas:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Barista:
- Producing coffees, teas, frappes and more, as well as serving food to brand standards
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant or a café worker, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
Where our customer’s journey pauses, yours just begins.
Apply today
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
INDLP
Want to know what it\’s like to work for us? Find out from our colleague Fabiana
#J-18808-Ljbffr
Barista - Costa Drive Thru employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa Drive Thru
✨Tip Number 1
Show your enthusiasm for coffee and customer service during any interactions. Whether it's in a casual conversation or during an interview, expressing genuine interest can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with Costa's menu and popular drinks. Being able to discuss your favourite beverages or suggest new ideas can demonstrate your passion and readiness to engage with customers.
✨Tip Number 3
Visit the location before applying to get a feel for the environment. This will help you understand the pace and customer flow, allowing you to speak more knowledgeably about how you would fit into the team.
✨Tip Number 4
Network with current employees if possible. They can provide insights into the work culture and what the hiring managers are looking for, which can give you an edge when you apply through our website.
We think you need these skills to ace Barista - Costa Drive Thru
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Drive Thru is looking for in a Barista. Focus on their emphasis on enthusiasm and customer service rather than prior experience.
Tailor Your CV: Highlight any relevant skills or experiences that demonstrate your ability to provide excellent customer service. Even if you lack direct experience, showcase transferable skills from other roles.
Craft a Personal Statement: Write a brief personal statement expressing your enthusiasm for the role and why you want to work at Costa. Mention your willingness to learn and adapt, as they are keen on training new staff.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Costa Drive Thru is looking for enthusiastic individuals, so make sure to express your passion for coffee and customer service during the interview. Share why you want to work in a coffee shop and how you enjoy interacting with people.
✨Highlight Your Team Spirit
As a Barista, you'll be part of a team. Emphasise your ability to work well with others and share examples of how you've collaborated in previous roles or experiences. This will show that you're a great fit for their team-oriented environment.
✨Prepare for Customer Scenarios
Even though they provide training, it's helpful to think about how you would handle various customer situations. Prepare some examples of how you would deal with difficult customers or busy periods, showcasing your problem-solving skills and commitment to excellent service.
✨Ask Questions About Development Opportunities
Costa offers fabulous development opportunities, so don't hesitate to ask about them during your interview. This shows that you're interested in growing within the company and are serious about your career path as a Barista.