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- Tasks: Serve delicious coffee and food while providing top-notch customer service.
- Company: Join Moto, the UK's favourite coffee shop at motorway services.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and weekly pay.
- Why this job: Be part of transforming rest stops with a fun team and great culture.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn.
- Other info: Access to the site is essential; consider transport options before applying.
£12.35 per hour *effective 29 June 2025 – 21 Hours per week
Address: Woolley Edge Services, M1, Wakefield WF4 4LQ
Joining Moto is easy. We’re not seeking colleagues with years of customer service experience in hospitality or retail; we’re looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea, and specialty beverages while delivering exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Baristas:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Barista:
- Producing coffees, teas, frappes, and more, as well as serving food to brand standards
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have limited or no access through public transport, so please ensure you can access the site before applying.
Similar roles might include crew member, team member, retail assistant, or customer service assistant. Whether you’re looking for a career change as a carer, cleaner, warehouse assistant, or café worker, we’d love to hear from you!
Hourly rates of pay may differ for under 18s.
Where our customer’s journey pauses, yours just begins.
Apply today
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme is equivalent to 1 week\’s salary based on average hours worked (define period).
INDLP
Want to know what it\’s like to work for us? Find out from our colleague Fabiana.
#J-18808-Ljbffr
Barista - Costa Costa · Woolley Edge employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa Costa · Woolley Edge
✨Tip Number 1
Show your enthusiasm for coffee and customer service during any interactions. Whether it's in a casual conversation or during an interview, expressing your passion can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with Costa Coffee's menu and popular drinks. Being knowledgeable about what they offer will demonstrate your interest in the role and help you engage better with the team.
✨Tip Number 3
Visit the Woolley Edge location before applying. Understanding the environment and how the team operates can give you valuable insights to discuss during your application process.
✨Tip Number 4
Network with current or former employees if possible. They can provide insider tips on what the hiring managers are looking for and share their experiences, which can be beneficial for your application.
We think you need these skills to ace Barista - Costa Costa · Woolley Edge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Barista. Highlight your enthusiasm for customer service and willingness to learn new skills.
Tailor Your CV: Make sure your CV reflects any relevant experience, even if it's not directly in hospitality. Emphasise transferable skills such as teamwork, communication, and customer service.
Craft a Personal Statement: Write a personal statement that showcases your passion for coffee and customer service. Mention why you want to work at Costa and how you can contribute to their mission of transforming the UK’s rest stop experience.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
As a barista, passion for coffee and customer service is key. Make sure to express your excitement about the role and how you enjoy interacting with customers. This will show that you're a great fit for the team.
✨Prepare for Common Questions
Think about questions like 'How would you handle a difficult customer?' or 'What does good customer service mean to you?'. Practising your answers can help you feel more confident during the interview.
✨Demonstrate Team Spirit
Working in a café environment means being part of a team. Share examples from your past experiences where you worked well with others, highlighting your ability to collaborate and support your colleagues.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. For instance, inquire about training opportunities or what a typical day looks like for a barista at Costa.