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- Tasks: Serve delicious coffee and food while providing top-notch customer service.
- Company: Join Costa Coffee, the UK's favourite coffee shop, transforming rest stop experiences.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: Perfect for those seeking a fun, supportive environment with great development opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
£12.35 per hour – 14 Hours per week
Address: Reading Services, M4 eastbound, Burghfield, Reading RG30 3UQ
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional customer service as we transform the UK’s rest stop experience.
Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Baristas:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Barista:
- Producing coffees, teas, frappes and more, as well as serving food to brand standards
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant or a café worker, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s
Where our customer’s journey pauses, yours just begins.
Apply today
*Please note internally this role is called Customer Service Assistant.
*Annual bonus scheme equivalent to 1 week\’s salary based on average hours worked (define period)
INDLP
Want to know what it\’s like to work for us? Find out from our colleague Fabiana
#J-18808-Ljbffr
Barista - Costa Costa · Reading employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa Costa · Reading
✨Tip Number 1
Show your enthusiasm! When you apply for the Barista position, make sure to convey your passion for coffee and customer service. A positive attitude can go a long way in making a great first impression.
✨Tip Number 2
Familiarise yourself with Costa Coffee's menu and offerings. Knowing the different types of beverages and food items they serve will demonstrate your interest and readiness to learn, which is key for this role.
✨Tip Number 3
Prepare to discuss your availability and flexibility. Since the role is at a motorway services area, being open to various shifts can make you a more attractive candidate.
✨Tip Number 4
Think about how you can provide exceptional customer service. Have examples ready from past experiences, even if they're not in hospitality, to show how you can handle customer enquiries and maintain high standards.
We think you need these skills to ace Barista - Costa Costa · Reading
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand what Costa is looking for in a Barista. Focus on the key responsibilities and skills mentioned, such as customer service and beverage preparation.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality. Emphasise your enthusiasm for customer service and any transferable skills you may have from previous roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention why you want to work at Costa and how you can contribute to their mission of transforming the UK's rest stop experience.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Costa is looking for enthusiastic individuals, so make sure to express your passion for coffee and customer service during the interview. Share why you want to work in a coffee shop and how you enjoy interacting with people.
✨Highlight Your Team Spirit
As a Barista, you'll be part of a team. Emphasise any previous experiences where you've worked well with others, whether in a job or a group project. This shows that you're ready to collaborate and contribute positively to the team.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might face as a Barista. Be ready to discuss how you would handle difficult customers or busy periods, showcasing your problem-solving skills and ability to stay calm under pressure.
✨Ask Questions About Training
Since Costa offers training for new employees, ask about the training process during your interview. This shows that you're eager to learn and grow in the role, and it also gives you insight into what to expect if you get the job.
