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- Tasks: Serve delicious coffee and food while providing top-notch customer service.
- Company: Join Costa Coffee, the UK's favourite coffee shop, transforming rest stop experiences.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: Perfect for those seeking a fun, supportive environment with great development opportunities.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Check transport access before applying, as some locations may have limited public transport.
£12.35 per hour - effective 29 June 2025
Address: Collumpton Services, Old Station Yard Old, Station Rd, Cullompton EX15 1NS
Joining moto is easy, we’re not seeking colleagues with years of customer service experience in hospitality or retail, we’re just looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional customer service as we transform the UK’s rest stop experience. Don’t worry about the skills, we’ll teach you everything you need to know.
What we offer our Baristas:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more… so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Barista:
- Producing coffees, teas, frappes and more, as well as serving food to brand standards
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have either limited or no access through public transport, so please ensure to check that you are able to access the site before applying.
Similar roles might include crew member, team member, retail assistant or a customer service assistant, you might even be looking for a career change as a carer, cleaner or a warehouse assistant or a café worker, we’d love to hear from you!
Hourly rates of pay may differ for under 18’s.
Where our customer’s journey pauses, yours just begins. Apply today.
*Please note internally this role is called Customer Service Assistant.*
Annual bonus scheme equivalent to 1 week's salary based on average hours worked (define period)
Barista - Costa Costa · Cullompton employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa Costa · Cullompton
✨Tip Number 1
Show your enthusiasm! When you apply for the Barista position, make sure to convey your passion for coffee and customer service. A positive attitude can go a long way in making a great impression.
✨Tip Number 2
Familiarise yourself with Costa Coffee's menu and values. Knowing their products and what they stand for will help you engage in meaningful conversations during any interviews or interactions with the team.
✨Tip Number 3
Be prepared to discuss your availability. Since this role is at a motorway services area, flexibility in your working hours can be a big plus. Highlight your willingness to work various shifts when you get the chance.
✨Tip Number 4
Network with current employees if possible. If you know anyone who works at Costa or has experience in similar roles, ask them about their experiences and any tips they might have for standing out in your application.
We think you need these skills to ace Barista - Costa Costa · Cullompton
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa is looking for in a Barista. Focus on the key responsibilities and skills mentioned, such as customer service and beverage preparation.
Highlight Enthusiasm: Since Costa values enthusiasm over extensive experience, make sure to express your passion for coffee and customer service in your application. Share any relevant experiences that showcase your eagerness to learn and grow.
Tailor Your CV: Customise your CV to reflect the skills and qualities that align with the Barista role. Emphasise any previous customer service experience, even if it's from different sectors, and highlight your ability to work in a team.
Craft a Strong Cover Letter: Write a cover letter that conveys your excitement about joining Costa. Mention why you want to work there specifically and how you can contribute to enhancing the customer experience at their locations.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
Costa is looking for enthusiastic individuals, so make sure to express your passion for coffee and customer service during the interview. Share why you want to work in a coffee shop and how you enjoy interacting with people.
✨Highlight Transferable Skills
Even if you don't have direct experience in hospitality or retail, think about skills from other jobs that are relevant. For example, teamwork, communication, and problem-solving skills can be valuable in a barista role.
✨Ask Questions
Prepare some questions to ask the interviewer about the role and the company culture. This shows your interest and helps you determine if it's the right fit for you. You might ask about training opportunities or what a typical day looks like.
✨Be Ready to Discuss Availability
Since this role may involve varying shifts, be prepared to discuss your availability openly. Flexibility can be a big plus, especially in a busy environment like a motorway services area.
