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- Tasks: Serve delicious coffee and food while providing top-notch customer service.
- Company: Join Costa Coffee, the UK's favourite coffee shop, transforming rest stop experiences.
- Benefits: Enjoy up to £440 annual bonus, 60% discounts, and enhanced benefits like sick pay and life assurance.
- Why this job: Great opportunity for growth with funded qualifications and weekly pay in a fun environment.
- Qualifications: No experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Access may be limited by public transport, so check your commute before applying.
Address: Cambridge Extra Services, A14 Junction 24, Cambridge CB23 4WU
Joining us is easy; we’re not seeking colleagues with years of customer service experience in hospitality or retail. We’re looking for enthusiastic people to work within the nation’s favourite coffee shop, serving coffee, tea, and specialty beverages while delivering exceptional customer service as we transform the UK’s rest stop experience. Don’t worry about the skills; we’ll teach you everything you need to know.
What we offer our Baristas:
- Up to £440 annual bonus scheme
- Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more—so nothing has to COSTA fortune at work.
- Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
- Fabulous development opportunities including funded qualifications
- Weekly Pay
What you will be doing as a Barista:
- Producing coffees, teas, frappes, and more, as well as serving food to brand standards
- Providing exceptional customer service
- Maintaining stock levels by replenishing displays and fridges
- Handling customer enquiries
- Operating tills and processing orders
- Maintaining standards around product quality and store cleanliness
Being a motorway services area means some of our sites will have limited or no access through public transport. Please ensure you can access the site before applying. Similar roles include crew member, team member, retail assistant, or customer service assistant. If you’re considering a career change to roles such as carer, cleaner, warehouse assistant, or café worker, we’d love to hear from you!
Hourly rates of pay may differ for under 18s. Where our customer’s journey pauses, yours just begins. Apply today.
*Please note: internally, this role is called Customer Service Assistant. *Annual bonus scheme is equivalent to 1 week's salary based on average hours worked (define period).
Barista - Costa Costa · Cambridge employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa Costa · Cambridge
✨Tip Number 1
Show your enthusiasm for coffee and customer service during any interactions. Whether it's in person or over the phone, expressing genuine interest can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with Costa Coffee's menu and offerings. Being able to discuss your favourite drinks or suggest new ones shows that you're proactive and passionate about the role.
✨Tip Number 3
Visit the location before applying to get a feel for the environment. This will help you understand the customer base and the pace of work, which you can mention in your conversations with the hiring team.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and what it takes to succeed as a Barista, which can be invaluable during your application process.
We think you need these skills to ace Barista - Costa Costa · Cambridge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Barista. Focus on the key responsibilities and skills mentioned, such as customer service and beverage preparation.
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly in hospitality. Emphasise your enthusiasm for customer service and any transferable skills that would make you a great fit for the role.
Craft a Personal Statement: Write a personal statement that reflects your passion for coffee and customer service. Mention why you want to work at Costa and how you can contribute to enhancing the customer experience.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A well-presented application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Moto
✨Show Your Enthusiasm
As Costa Coffee is looking for enthusiastic individuals, make sure to express your passion for coffee and customer service during the interview. Share any personal experiences that highlight your love for the café culture.
✨Prepare for Customer Scenarios
Think about common customer service scenarios you might encounter as a Barista. Be ready to discuss how you would handle difficult customers or busy periods, showcasing your problem-solving skills and ability to stay calm under pressure.
✨Highlight Your Team Spirit
Working in a café environment requires teamwork. Be prepared to talk about your experiences working in teams, whether in previous jobs or group projects, and how you contribute to a positive team dynamic.
✨Ask Questions About Training
Since the company offers training for new Baristas, show your eagerness to learn by asking questions about the training process. This demonstrates your commitment to developing your skills and providing excellent service.
