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- Tasks: Serve delicious coffee and create memorable experiences for customers.
- Company: Join the award-winning team at Costa, transforming rest stop experiences.
- Benefits: Enjoy competitive pay, discounts, bonuses, and flexible working hours.
- Other info: Recognised as one of the Best Places to Work in 2024 and 2025.
- Why this job: Be part of a fun, dynamic team while developing your skills.
- Qualifications: Looking for friendly, adaptable individuals ready to thrive in a fast-paced environment.
The predicted salary is between 26600 - 26600 £ per year.
Shifts: Vary between 7am to 11pm, mixture of weekdays and weekends required
Address: Thurrock Services, M25, Junction 30/31, Arterial Road, Grays RM16 3BG
Are you ready to be our next Costa Barista? Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Costa’s finest quality coffee and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Baristas:
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Barista:
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of toasties and barista quality drinks throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you:
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you're adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value:
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self. Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025! We offer flexible working arrangements, including options to adjust your hours, work compressed schedules, or follow a fixed shift pattern to support your work–life balance.
Barista - Costa Costa · Thurrock employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa Costa · Thurrock
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Costa and moto. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice your customer service skills! As a Barista, you'll be interacting with customers all day. Think about how you would handle different scenarios, like a busy rush or a customer complaint. Being prepared will help you shine during the interview.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent the brand well.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It not only streamlines the process but also gives you a chance to explore more about the role and the team you'll be joining.
We think you need these skills to ace Barista - Costa Costa · Thurrock
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for coffee and customer service shine through! We want to see that you're excited about the role and ready to bring your energy to our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience. If you've worked in fast-paced environments or have barista skills, shout about them! We love seeing how your background fits with what we do.
Be Yourself: We value authenticity, so don’t be afraid to let your personality come through in your application. Share a bit about who you are and what makes you unique—this helps us get to know the real you!
Apply Through Our Website: For the best chance of joining our awesome team, make sure to apply directly through our website. It’s super easy and ensures your application lands right where it needs to be!
How to prepare for a job interview at Moto
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee drinks, brewing methods, and Costa's menu. This will show your passion for the role and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you resolved a customer's issue or went above and beyond to make someone’s day better. This is key for a Barista role!
✨Demonstrate Adaptability
Since the job requires switching between busy and quiet periods, be ready to discuss how you handle fast-paced environments. Share specific instances where you thrived under pressure or adapted to changing situations.
✨Emphasise Teamwork
Costa values a culture of togetherness, so highlight your ability to work well in a team. Talk about experiences where you collaborated with colleagues to achieve a common goal or create a positive work environment.