At a Glance
- Tasks: Serve delicious coffee and food while delivering top-notch customer service.
- Company: Join Costa Coffee, the nation's favourite coffee shop!
- Benefits: Earn £12.40 per hour, enjoy discounts, bonuses, and weekly pay.
- Why this job: Kickstart your career in a fun environment with great development opportunities.
- Qualifications: No experience needed, just bring your enthusiasm and willingness to learn.
- Other info: Flexible hours, perfect for students, with potential for career growth.
Barista – £12.40 per hour
Shifts: Full time and Part time available, shifts between 7am and 11pm
Address: Cardiff Services, M4 Junction 33, Pontyclun CF72 8SA
Are you ready to be our next Costa Barista?
Here at moto we’re looking for enthusiastic, friendly people looking to get stuck in and join our awesome team, delivering Costa’s finest quality coffee and exceptional customer service as we transform the UK’s rest stop experience.
What we offer our Baristas
- Up to 1 week’s discretionary bonus pay per year paid just in time for Christmas
- Up to 60% colleague discount across our franchise partner brands
- Enhanced benefits, including, sick pay, enhanced family friend benefits and life assurance
- Fantastic development opportunities including funded qualifications
- Weekly Pay
What you’ll be doing as a Barista
- Greeting customers with a warm and friendly welcome
- Processing orders and requests in a timely and efficient manner
- Producing a range of toasties and barista quality drinks throughout the day
- Delivering our brand standards to a level our customers have come to expect
- Resolving challenges and enquiries with a customer centric mindset
- Replenishing displays to provide maximum product availability
- Ensuring your workspace and store is kept clean, tidy and welcoming
- Working with colleagues to deliver a culture of togetherness and teamwork
- Leaving our customers with a memorable experience worth coming back for
- Helping prepare the store, ready for the following days trade
What we’re looking for in you
We’re looking for someone who can effortlessly switch gears—thriving in fast-paced, high-energy environments while staying equally focused and productive in quieter, more independent settings. This role requires a dynamic individual who brings calm to the chaos and momentum to the lulls, ensuring consistent performance no matter the pace. If you\’re adaptable, self-motivated, and ready to tackle whatever the day brings, we want to hear from you.
What we value
We don’t just hire a person, we hire real life individuals, as a business we value equality, diversity and inclusion, welcoming applications from all backgrounds and experiences, we’re also leading the way in further developing a workplace where you can thrive, contribute and be your authentic self.
Working for moto is truly amazing, but don’t just take our word for it, we’ve been recognised in the Sunday Times Best Places to Work in 2024 and 2025!
We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance.
Disclaimers
*Hourly rates of pay may differ for under 18’s, our night shift roles include a premium of £2ph
*Please note this role internally is known as Customer Service Assistant
*Annual bonus scheme is equivalent to work week’s salary based on average hours worked over a defined period.
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Barista - Costa Costa · Cardiff employer: Moto
Contact Detail:
Moto Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista - Costa Costa · Cardiff
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of homework on Moto and Costa Coffee. Understanding their values and what they stand for will help you connect with the team and show them you're genuinely interested.
✨Tip Number 2
Practice your customer service skills! Since this role is all about delivering exceptional service, think of some scenarios where you can showcase your enthusiasm and ability to handle customer enquiries. Role-playing with a friend can be super helpful!
✨Tip Number 3
Dress the part! When you go for your interview, make sure you look smart and presentable. It shows that you care about the role and are ready to represent the brand well. Plus, it’ll boost your confidence!
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to spot your enthusiasm and get you in for an interview. Don’t miss out on this opportunity!
We think you need these skills to ace Barista - Costa Costa · Cardiff
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for coffee and customer service.
Tailor Your Application: Make sure to highlight any relevant experience, even if it’s not in hospitality. Whether it’s a part-time job or volunteering, we love seeing how your skills can translate into being a great Barista!
Show Your Passion: In your application, mention why you’re excited about working at Costa. We’re all about transforming the rest stop experience, so share what that means to you and how you can contribute!
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the easiest way for us to get your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Moto
✨Know Your Coffee
Even if you’re not a coffee expert, it’s great to show enthusiasm for the products. Familiarise yourself with different types of coffee and beverages that Costa offers. This will help you engage in conversations during the interview and demonstrate your interest in the role.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Even if it’s not from a café or retail background, any situation where you helped someone or resolved an issue can be relevant. Be ready to share these stories!
✨Be Ready for Teamwork Questions
As a Barista, you’ll be part of a team. Prepare to discuss how you work with others, handle conflicts, and contribute to a positive work environment. Think about times when you collaborated successfully with others, even in non-work settings.
✨Dress the Part
While Costa is a casual environment, looking presentable is key. Dress smartly but comfortably for your interview. It shows respect for the opportunity and gives a good first impression. Plus, it helps you feel more confident!